Supervises employees in highly technical sub-specialty area. Directly oversees all the technical operations of the laboratory, enforcing standard operating procedures and research methods. Responsible for laboratory meeting quality assurance standards.

Provides overall leadership and daily operational management support for the Clinical Laboratory Central Processing, Send Out, Call Center, and Outreach at the assigned site. In addition, this position manages and facilitates standardization, including but not limited to technical performance and workflows of specimen processing for Processing Sections across all UCSF ClinLab sites.

Manages and supervises personnel productivity and technical performance of staff, strives for departmental efficiencies and workflows, efficient operations of equipment, and also provides administrative and financial oversight. Work closely with Department Supervisors, staff and Site Manager to achieve organizational objectives to ensure business and operational directives are achieved.

Involves testing on clinical specimens for information about the health of a patient, for the diagnosis, treatment, and prevention of disease. Disciplines include sample processing and send out, chemistry, blood banking, hematology, microbiology, immunology, cytology, histology, pathology and cytogenetics. May include highly technical sub- specialty areas such as enzyme assay, steroid assay, radioimmunoassay, toxicology, electrophoresis, rheumatology, tissue typing, and virology.

Required Qualifications:

• Maintains current knowledge of laboratory concepts, new methodologies and advances in the field of specimen processing, automation, and procedures
• Ability to apply principles in a clinical laboratory setting
• Knowledge of Clinical Laboratory, medical center, HR and UC policies and processes
• Thorough knowledge of all relevant sub-specialty area industry, health and safety, federal, and state regulations
• Ability to organize assigned staff and laboratory operations in an efficient and effective manner
• Highly developed personal organizational skills
• Knowledge of quality assurance methods and ability to apply principles to design quality systems
• Proven ability to multi-task and reliably manage multiple projects through from inception to completion on schedule in a complex, challenging environment
• Flexibility to adjust to constantly changing priorities
• Verbal and written communication skills to explain technical clinical specialty concepts, actively listen, persuade, advise, and counsel
• Ability to use laboratory’s application programs
• Skills to perform data checks using queries, visual review and other appropriate means to verify data accuracy
• Skills to evaluate issues and identify solutions within defined procedures and policies
• Demonstrated ability to solve problems and suggest solutions through critical thinking process
• Interpersonal skills to independently convey information with authority, handle highly sensitive matters and interact with high level contacts from other organizations

Preferred Qualifications:

• Five years of recent experience in Processing, Sendouts, and other assigned sections of which at least 3 years must have been in a supervisory position

Education, Licenses and Certifications:

• Bachelor’s degree in related area - Required
• California Clinical Laboratory Scientist License or Limited License Clinical Lab Scientist - Required
• Licensure in specialty area - Preferred