SCM Manager
- UCSF Health
- San Francisco, CA, USA
Job Description
SCM Manager
Job Description
Under the general direction of the Administrative Director, the incumbent is responsible for supervising personnel and managing operations and budget in the Specimen Collection and Management division of the ZSFG Clinical Laboratory. This includes phlebotomy services, specimen handling and processing, inquiries (information), customer service, send-outs, and logistics for referral lab testing. Responsible for managing and coaching a team of hospital laboratory technicians in a fast-paced environment; maintaining adequate staffing levels by scheduling coverage and evaluating workload for 24 hours/7-day operation; reviews and updates existing procedures and teaching materials to employees, CLS, and phlebotomy students; responsible for quality assurance and performance/process improvement in SCM.
Involves management of the pre-analytical section of the ZSFG Clinical Laboratory, including the OPD and the Send-out departments. Knowledge in laboratory medicine required, including, but not limited to, chemistry, blood banking, hematology, microbiology, or immunology. May also require knowledge of highly technical sub-specialty areas, such as, but not limited to, enzyme assay, steroid assay, radioimmunoassay, toxicology, electrophoresis, rheumatology, tissue typing, virology, sequencing, genomics, precision medicine, and other specialized send-out/reference lab/ specialty lab testing.
Collaborate and coordinate with the various divisions of the Laboratory, other ZSFG departments, affiliated hospitals, health centers, clinics, and outreach clients. Important job functions include ensuring optimal quality, safety, and efficiency across all supervised functions, as well as compliance with regulatory requirements. It is expected that all duties be performed in a manner that reflects the team concept and the UCSF and ZSFG missions, visions, and values.
For questions, please email mariaazita.prijoles@ucsf.edu.
Qualifications
| Knowledge, Skills, and Abilities | Req / Pref |
| Graduation from college with a bachelor’s degree with a major in an appropriate scientific field. | Required |
| Possession of a California Clinical Laboratory Scientist License issued by the State Department of Health. | Required |
| Minimum of three years of recent (within the last 5 years) experience supervising in a clinical lab. | Required |
| Knowledge and experience working in the preanalytical area of the clinical laboratory | Required |
| A minimum of 5 years of work experience as a Licensed CLS performing testing in the Core Laboratory (Chemistry, Hematology, Coagulation, Urinalysis, Special Chemistry). | Required |
| Possess subject matter expertise with clinical laboratory accreditation standards and with practical methods for achieving and maintaining regulatory compliance. | Required |
| Proficiency in using Microsoft Word and Excel. | Required |
| Possess laboratory computer skills adequate to perform the position responsibilities. | Required |
| Possess excellent skills in interpersonal communication, customer service, and conflict management. | Required |
| Able to compile and critically analyze information relevant to the responsibilities of the position and effectively communicate findings both verbally and in written reports. | Required |
| Able to write clear and understandable technical procedures. | Required |
| Able to effectively facilitate the implementation of process changes in a complex environment. | Required |
| Able to work independently, under pressure; recognize and resolve problems while maintaining a high level of organization. | Required |
| Able to effectively teach, coach, assess competency, and provide high-quality feedback for staff and students. | Required |
| Able to effectively manage change in a complex environment and conflict in the workplace. | Preferred |
| Experience managing personnel in a collective bargaining environment. | Preferred |
| Able to effectively lead and supervise a diverse group of clinical laboratory personnel. | Preferred |
| Proficiency in using the Laboratory Information System and any associated software applications, and middleware used by the Clinical Laboratory and both ZSFG and UCSF Institutions. | Preferred |
| Experience with using electronic document management software. | Preferred |
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