27270
Cashier II - Patient Financial Services
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Date: Nov 11, 2026
Location: Indianapolis, IN, US, 46202
Organization: HHC
Division:Eskenazi Health
Sub-Division: Hospital
Req ID: 27270
Schedule: Full Time
Shift: Days
Eskenazi Health serves as the public hospital division of the Health & Hospital Corporation of Marion County. Physicians provide a comprehensive range of primary and specialty care services at the 333-bed hospital and outpatient facilities both on and off of the Eskenazi Health downtown campus including at a network of Eskenazi Health Center sites located throughout Indianapolis.
FLSA Status
Non-Exempt
Job Role Summary
The Cashier II performs a variety of clerical, financial, and patient accounting services necessary to maintain efficient flow of operations in the clinic/hospital/office setting. This position processes and properly receipts payments from patients and guarantors, as well as non-patient items such as miscellaneous revenue, grant funds, petty cash reimbursements/replenishments and general fund payments.
Essential Functions and Responsibilities
Proactively contributes to Eskenazi Health's mission: Advocate, Care, Teach and Serve with special emphasis on the vulnerable population of Marion County. Models Eskenazi Health's values
Performs a variety of clerical, financial, and patient accounting services necessary to maintain efficient flow of operations in the clinic/hospital/office setting
Processes and properly receipts payments from patients and guarantors, as well as non-patient items such as miscellaneous revenue, grant funds, petty cash reimbursements/replenishments and general fund payments
Processes, receives, and prepares deposits going to multiple bank locations daily
Prepares and maintains log of outgoing deposits, ensuring deposit log is signed out by the armored courier prior to their removal from the Cashier's office
Prepares Miscellaneous Revenue General Ledger entry forms
Orders Currency and Coin shipments for hospital and ensures timely and accurate depositing for offsetting orders received
Prepares Excel Spreadsheet reports as required, documenting deposits and reconciling bank statements
Collects reporting data, audit, and assists in balancing of Pharmacy deposit items as reported by armored courier service (i.e. CompuSafe and/or SafePoint)
Maintains proper security of cash, negotiable items, and PHI
Balances cash drawer daily, prior to leaving for the day
Balances contents of safe
Participates in unscheduled audit of Cashier's office once monthly as directed by Supervisor, Manager or Director
Utilizes reports to gather and compile information for the preparation of daily, weekly, or monthly reporting of financial data
Ensures accurate and timely processing of deposit in route to bank
Ensures the availability of change on hand for customers
Maintains a professional work environment
Performs weekly auditing of vault to ensure funds are accounted for
Assists customers with all requests
Researches account information within the various patient accounting systems
Determines and directs customers to various locations of the hospital
Responsible for the development, maintenance, and updating of spreadsheets
Acts as a liaison between patients, departments, and other divisions within EHS
Participates in orientation/instruction of new personnel as required
Participates in quality improvement processes as requested by Director/Manager
Communicates potential complaints to management in a timely manner
Job Requirements
High School Diploma or GED, with post-secondary education courses or certification in Business, Computers, or Office Management
Associate's Degree preferred
Minimum of one year of experience in business office, office management or health information management required
Must be proficient in 10key and capable of typing a minimum of 40 wpm
Knowledge, Skills & Abilities
Skills in multi-tasking between multiple systems, including strong data management and MS-Excel skills
Various patient accounting systems
Microsoft Office products (Word and Excel required); ability to learn and use with proficiency additional operating systems as needed for completion of job duties
Positive demeanor, excellent customer service skills, and good verbal/written communication skills with the ability to use age appropriate communications
Professional appearance and approach
Detail oriented with strong mathematical and analytical skills for problem solving
Accredited by The Joint Commission and named as one of Indiana’s best employers by Forbes magazine for two consecutive years and the top hospital in the state for community benefit by the Lown Institute, Eskenazi Health’s programs have received national recognition while also offering new health care opportunities to the local community. As the sponsoring hospital for Indianapolis Emergency Medical Services, the city’s primary EMS provider, Eskenazi Health is also home to the first adult Level I trauma center in Indiana, the first verified adult burn center in Indiana and Sandra Eskenazi Mental Health Center, the first community mental health center in Indiana, just to name a few.
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