I am an organized, detail-oriented, and self-motivated Executive Assistant with extensive office management experience. I take pride in my ability to provide high-level administrative support, conduct research, and handle information requests. With excellent written and verbal communication skills, I am proficient in Microsoft Teams and Microsoft Office. I am known for my attention to detail, organizational skills, and ability to manage calendars, travel arrangements, and expense reports. I am a reliable and trustworthy professional who is dedicated to maintaining confidentiality and delivering exceptional customer service.
Skills
- Time Management
- Project Management
- Leadership
- Microsoft Teams
- Microsoft Office
- Customer Service
- Statistical Reports
- Attention to Detail
- Organizational Skills
- Meetings
- Calendars
- Travel
- Expense Reports
- Liaison
- Correspondence
Executive Admin ~ Senior Admin Assistant
Jan 2000 - Jul 2023
TEKsystems Inc
- Managed and maintained executives' schedules.
- Made travel arrangements for executives.
- Coordinated and directed office services, such as departmental finances, budget preparation, personnel issues, and housekeeping, to aid executives.
- Answered phone calls and directed calls to appropriate parties or took messages.
- Prepared responses to correspondence containing routine inquiries.
- Open, sorted, and distributed incoming correspondence, including faxes and email.
- Greeted visitors and determined whether they should be given access to specific individuals.
- Prepared agendas and planned the catering for luncheons and other meetings.
- Conducted research, compiled data, and prepared papers for consideration and presentation by executives and committees.
- Provided clerical support to other departments.
- Processed payroll information.
- Interpreted administrative and operating policies and procedures for new employees.
- Met with individuals, special interest groups, and others on behalf of executives.
- Compiled, transcribed, and distributed minutes of meetings.
- Supervised and helped train other clerical staff.
- Reviewed operating practices and procedures to determine whether improvements can be made in areas such as workflow or expenditure.
- Interacted with the highest levels of leadership (1 - Pres, 3 - VP, 2 - EDFO, 4 - DFO, 6 – RC) and supported 100+ staff members.
- Interacted with high-level customers and sister operating companies to TEKsystems (Allegis Group, Aerotek).
- Prepared correspondence for the leadership, including the typing of letters, memos, forms, personal correspondence, meeting minutes, etc.
- Partnered with the travel department and other administrative assistants to assist with planning company meetings and events (i.e., logistics, venue details, agendas, reservations, team building events, etc.).
- Coordinated meetings and travel arrangements for Executives (in and outside of the Corporate Office).
- Prepared presentations using PowerPoint and Visio for the Executives.
- Scheduled internal and external appointments and conference calls via Outlook and Teams.
- Prepared reports and spreadsheets (i.e., expense reports (in Concur and PeopleSoft), weekly numbers (in Excel), etc.).
- Worked with other administrative assistants and departments to order supplies (office supplies, marketing material, etc.).
- Managed the calendars in Outlook for the Executives.
- Performed special projects and other duties as assigned.
- Performed and became a proficient expert in a wide range of administrative duties and supported leadership as needed.
- Demonstrated proper phone etiquette by using an appropriate script to answer and direct inbound calls.
- Maintained an organized and professional work area.
Business
Drake Business School
Nursing & Psychology
Queensborough Community College
Technical School
Baltimore School of Massage