jodie talamante

I am a dedicated and compassionate Phlebotomy Technician with a strong foundation in customer service spanning 20 years. I have a proven ability to establish rapport and build trust with diverse individuals, showcasing exceptional communication and interpersonal skills. I am eager to leverage my skills and experience to create a positive, comfortable environment while mastering the art of venipuncture and specimen collection. My passion for healthcare and unwavering commitment to patient care make me a valuable asset to any healthcare team.

Skills

• Recognize the importance of infection control and safety compliance with diagnostic testing
• Identify proper organization and utilization of specimen collection equipment and supplies
• Understand blood and non-blood collection, handling, transport, and processing
• Knowledge of medical terminology, disease processes, anatomy, and physiology
• Understand the responsibilities of patient care and monitoring, safety, and compliance
• Appreciate the role of HIPAA, OSHA, COLA, and CLIA-waived testing
• Collect blood and non-blood specimens for testing and analysis in a clinical laboratory
• Effectively communicate with patients, doctors, and medical staff efficiently and understand the importance of bedside manner
• Verify patients’ identity to ensure proper labeling of specimens and entry of information into a database
• Assemble and maintain equipment such as needles and specimen containers
• Exercise emotional intelligence, self-management, and interpersonal skills
• Enhance the patient care experience with successful interactions and patient satisfaction
• Maintain solution-oriented conversations, manage conflict, and build self-confidence

Licenses and certifications

• NHA - CPT Certified