12 access associate senior jobs found in Charlottesville, VA

UOVUNIUSR0073230EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies...

UOVUNIUSR0072916EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies...

UOVUNIUSR0068564EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies...

UOVUNIUSR0068504EXTERNALENUS UVA Health professionals share a common bond: to pursue excellence in everything we do for our patients. As an Access team member at UVA Health, you will be an integral member of a team dedicated to providing compassionate care for our patients. Access team members are the face of UVA Health – you are often the first and last contact for our patients and your interactions set the tone for each patient visit to UVA. This patient-focused role is responsible and accountable for various aspects of the patient access experience, including, but not limited to, basic appointment scheduling, demographic and insurance data collection, cash collections, and addressing the various needs of patients and families either in person or on the phone. Join a thriving work culture built on trust, respect, and engagement. Please complete this one application and someone will connect with you to discuss your area of interest. Building an exceptional work culture includes...

UOVUNIUSR0070653EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies...

UOVUNIUSR0065726EXTERNALENUS This experienced patient focused service representative engages patients/families and referring providers at various aspects of the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling  including record retrieval follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients preferring physicians and Health System departments requesting single or multiple appointments.Actively participates in issue resolution. Schedules appointments to the correct provider including all appropriate information and coordinates appointments on the same day when available. Educates patients parents guardians or appropriate designee on managed care process and communicates authorizations if needed and reviews potential financial obligations when appropriate. Advocates for patients...

UOVUNIUSR0073310EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies...

UOVUNIUSR0072152EXTERNALENUS This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Team members will address the various needs of the patient and family either in person or on the phone. Provide patients with tools in both paper and electronic format, which are needed by the clinical and revenue cycle teams to ensure their experience at UPG is optimal. Engages the patient/family in keeping them updated on various aspects of their visit. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting. Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies opportunities for improvement and communicates appropriately before problems arise...

UOVUNIUSR0072172EXTERNALENUS This patient focused role is responsible and accountable for various aspects of the patient access experience including but not limited to answering patient and referring provider calls; appointment scheduling; and visit registration. Team members will address the various needs of the patient and family either in person or on the phone. Provide patients with tools in both paper and electronic format, which are needed by the clinical and revenue cycle teams to ensure their experience at UPG is optimal. Engages the patient/family in keeping them updated on various aspects of their visit. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting. Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies opportunities for improvement and communicates appropriately before problems arise...

UOVUNIUSR0072645EXTERNALENUS Under the direction of the manager or designee supports the functions of the Scheduling Office by facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.    Locates order on the Depot and accurately schedules procedures in the proper Epic system such as OpTime, Cupid, or Radiant. a.    Scrubs case order for accuracy and completeness. Ensures diagnoses and procedure match. Review all OpTime case data for errors and ommissions.  b.    Reconciles laterality issues such as missing laterality and mismatches on laterality between diagnosis and procedure. c.    Escalates case orders and laterality issues back to ordering provider for any needed corrections. d.    Orders special grafts and tissues as needed through coordination with vendors and the clinical team. e.    Places and/or moves case on scheduler grid called the Snapboard to correspond with...

UOVUNIUSR0071980EXTERNALENUS Under the direction of the manager or designee supports the functions of the Scheduling Office by facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.    Locates order on the Depot and accurately schedules procedures in the proper Epic system such as OpTime, Cupid, or Radiant. a.    Scrubs case order for accuracy and completeness. Ensures diagnoses and procedure match. Review all OpTime case data for errors and ommissions.  b.    Reconciles laterality issues such as missing laterality and mismatches on laterality between diagnosis and procedure. c.    Escalates case orders and laterality issues back to ordering provider for any needed corrections. d.    Orders special grafts and tissues as needed through coordination with vendors and the clinical team. e.    Places and/or moves case on scheduler grid called the Snapboard to correspond with...

UOVUNIUSR0072145EXTERNALENUS With collaboration from Revenue Cycle Training Director and/or Senior Training Specialists, implements training tools, instructs participants in the EMR system and related functions using approved curricula. Serves as a liaison to assigned clinics, observing and monitoring these functions while providing feedback to management and specialized instruction to clinic staff. Helps in the implementing of system enhancements and performs subsequent follow up and reporting of the Registration and Scheduling systems. Instructional Design and Curriculum Development. Conducts technical and informational training classes and/or onsite sessions, both on a regular and as needed basis for the Service Line Observes staff working on Patient Access functions in clinic setting. Serves as training representative for interdisciplinary projects as assigned In addition to the above job responsibilities, other duties may be assigned. Position Compensation Range:...