Summary
Summary
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Reporting to PPG Call Center Manager and working in the Centralized Refill group, assists patients with medication management, refills and other duties as assigned. Works with other teams within the Access Center, to include the PPG Schedulers, RN Triage team, and the Medication Authorization team to ensure callers needs are met for items related to medication management. Uses Epic (or current Electronic Medical Record) as the official patient record for documenting all items related to medication management review to include appointment history, scheduling a new appointment, reviewing previous telephone encounters, and Epic drug protocols as typical steps in the daily work to ensure safe medication management activities. |
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Education
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High school graduate or equivalent GED required. Successful completion of an Indiana Board of Pharmacy approved Pharmacy Technician Training program. |
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Licensure/Certification
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Must have an Indiana Board of Pharmacy Tech license or a current State Board of Indiana license as a Pharmacy Technician or Pharmacy Intern. |
Experience
Minimum of one year pharmacy experience (retail work preferred or Institutional Pharmacy work) required.
Other Qualifications
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Good verbal and written communication skills. Must have basic computer skills to include knowledge of Electronic Medical Record’s. Must be able to lift up to 50 pounds. |
Parkview Health is a not-for-profit, community-based health system serving northeast Indiana and northwest Ohio. Our mission is to improve health and inspire well-being in the communities we serve. As the region’s largest employer, Parkview Health employees more than 14,000 co-workers and includes 10 hospitals with an extensive network of primary care and specialty care physicians. We strive to embrace diversity and inclusion among our co-workers and offer a range of resources to advance you in your personal and professional journey. Our physicians, leaders and co-workers work together to create an excellent experience for every person, every day. With multiple non-clinical and clinical employment opportunities, you are sure to find your passion and discover your life-changing career today within the Parkview Health system.
To talk to a Parkview recruiter now, text “Parkview” to 97211.
At Parkview, we are known for our quality of care, innovation and collaboration among all care team members. Our culture can be seen and felt when walking through our front door and continues into the clinical care areas and administrative offices. Our nurses and leadership display shared values, friendliness, genuine compassion and a dedication to providing excellent care to every person, every day. But this caring continues beyond our doors as well. As a mission-driven, not-for-profit health system, Parkview also gives back to the community. Each year, we sponsor numerous outreach initiatives to address the health priorities of our region. Because at Parkview, we believe in better – not just for patients, but for the entire community.