Pulmonary Care Coordinator

Job Description:

The Pulmonary Care Coordinator provides advanced care coordination, program navigation, and operational support for patients undergoing evaluation and treatment within a comprehensive pulmonary program. This role serves as a key liaison between patients, providers, and multidisciplinary teams to ensure timely progression through diagnostic evaluation, procedural interventions (e.g., right heart catheterization), and longitudinal care management. The Coordinator applies established clinical workflows, program protocols, and payer requirements to guide patients through complex pulmonary care pathways, support adherence to care plans, improve patient experience, and contribute to the growth of an integrated Pulmonary or Lung Institute model.

Schedule: Full time, 40 hours/week, Monday - Friday

Location: In-person, Intermountain Health Medical Center

Essential Functions

• Serves as a primary point of contact for pulmonary patients, caregivers, and referring providers across the continuum of care
• Coordinates and navigates patients through diagnostic evaluation, including imaging, pulmonary testing, and procedure readiness
• Facilitates scheduling and coordination of pulmonary-related procedures, including right heart catheterization and other specialty interventions
• Ensures certain diagnostic labs are completed and follows up on gaps
• Assists patients in navigating financial barriers and connects them to financial assistance resources
• Ensures timely completion of provider-directed care plans and tracks patient progress
• Provides patient and caregiver education regarding pulmonary conditions, testing, and treatments
• Identifies and escalates barriers to care
• Supports prior authorization and insurance processes
• Acts as liaison between multidisciplinary teams
• Maintains patient tracking systems and supports reporting
• Supports program development and accreditation readiness

Skills

• Care Coordination & Patient Navigation
• Multidisciplinary Team Collaboration
• Clinical Workflow Management
• Strong Communication
• Organizational & Time Management
• Problem Solving & Critical Thinking
• Insurance Authorization Experience
• EHR Proficiency (Epic preferred)
• Program Development Awareness

Required Qualifications

• Two years of demonstrated relevant clinical coordination experience
• Demonstrated experience managing complex workflows
• Demonstrated Strong communication skills
• Demonstrated Multidisciplinary team experience
• Demonstrated EHR proficiency

Preferred Qualifications

• Bachelor’s degree
• Prior authorization experience - HIGHLY PREFERRED
• Pulmonary hypertension or cardiothoracic experience
• Familiarity with RHC, PTE, BPA workflows
• Insurance authorization experience
• Accreditation or registry experience
• Quality improvement/data tracking experience

Physical Requirements

• Ongoing need for employee to see and read information, labels, assess patient needs, operate monitors, identify equipment and supplies.
• Frequent interactions with patient care providers, patients, and visitors that require employee to verbally communicate as well as hear and understand spoken information, alarms, needs, and issues quickly and accurately, particularly during emergency situations.
• Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer use and typing for documenting patient care, accessing needed information, medication preparation, etc.
• Expected to lift and utilize full range of movement to transfer patients. Will also bend to retrieve, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items.
• Need to walk and assist with transporting/ambulating patients and obtaining and distributing supplies and equipment. This includes pushing/pulling gurneys and portable equipment, including heavy items. Often required to navigate crowded and busy rooms (full of equipment, power cords on the floor, etc.)
• May be expected to stand in a stationary position for an extended period of time.

Location:

Intermountain Health Intermountain Medical Center

Work City:

Murray

Work State:

Utah

Scheduled Weekly Hours:

40

The hourly range for this position is listed below. Actual hourly rate dependent upon experience.

$25.39 - $40.00

We care about your well-being – mind, body, and spirit – which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged.

Learn more about our comprehensive benefits package here.

By applying for a position with Intermountain, I acknowledge that I will comply with all applicable Intermountain policies and expectations. If applying for a remote or hybrid role, this includes remote work expectations related to confidentiality, information security, work schedules, conflicts of interest, and use of company equipment. I further acknowledge that outside employment or activities may not interfere with job responsibilities or create a conflict of interest with Intermountain. Actual or reasonably perceived conflicts may be grounds for disqualification from consideration or, if hired, corrective action up to and including termination of employment.

Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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