Social Worker (BSW)

Job Description

Description

Become part of an inclusive organization with over 40,000 teammates, whose mission is to improve the health and well-being of the unique communities we serve. You will serve as a core member of the interdisciplinary team implementing a novel, comprehensive, community-based dementia care program.

This role supports UNC Health’s Memory Connect program—a virtual, interdisciplinary, primary care–integrated dementia care model—by providing comprehensive social work services to people living with dementia and their caregivers. As a key member of a collaborative team that includes an APP and a Geriatrics physician, the Social Worker (BSW) delivers personalized care planning, caregiver education, behavioral symptom support, and coordination with internal and community resources. The position leverages standardized Memory Connect protocols, EHR-based templates, and shared care plans to ensure seamless communication across care settings, while contributing to ongoing quality improvement efforts as the program expands systemwide beginning in 2026.

Summary:
As a Social Worker BSW at UNC Health, you will play a vital role in providing support, resources, and advocacy for patients and their families. You will be responsible for facilitating resources, advocating for patients' rights, actively listening to their concerns, demonstrating respect for individuality, building trust, and obtaining, interpreting, and communicating necessary information regarding patients and families, including bio-psychosocial history information.

Responsibilities:
1. Obtaining, Interpreting, and Communicating Information:

• Gather bio-psychosocial history information from patients and their families to assess their needs and develop appropriate care plans.
• Consult with licensed healthcare staff or physicians to ensure accurate and comprehensive communication of patient information.
• Effectively document and share relevant information to facilitate continuity of care and promote interdisciplinary collaboration.

• Assess patients' needs and connect them with appropriate resources, such as housing assistance, healthcare services, financial aid, and community support programs.
• Collaborate with interdisciplinary teams and community organizations to develop and maintain a comprehensive referral network.
• Provide guidance and support in navigating complex systems and processes to ensure patients receive the necessary resources.

• Serve as a strong advocate for patients, promoting their rights and ensuring their voices are heard.
• Collaborate with patients to identify and address systemic barriers and social inequalities that impact their well-being.
• Liaise between patients and external agencies, advocating for their needs and interests to improve their access to services and resources.

• Utilize active listening skills to create a safe and supportive environment for patients to express their concerns, emotions, and needs.
• Empathize with patients' experiences and validate their feelings, providing non-judgmental and compassionate support.
• Actively engage in effective communication to accurately understand and address patients' unique situations.

• Recognize and embrace the diversity of patients' backgrounds, cultures, beliefs, and values.
• Foster an inclusive and culturally sensitive environment, ensuring that services are provided with respect and without discrimination.
• Tailor interventions and support strategies to meet the individual needs and preferences of each patient.

• Establish and maintain a trusting and therapeutic relationship with patients based on professionalism, confidentiality, and ethical guidelines.
• Demonstrate empathy, compassion, and integrity in all interactions with patients and their families.
  
• Maintain clear boundaries while providing appropriate support and guidance.

Other Information

Other information:
Education Requirements:
● Bachelor's degree in Social Work (BSW) from a program accredited by the Council on Social Work Education.
Licensure/Certification Requirements:
● None required.
Professional Experience Requirements:
● Previous related experience preferred, but not required.
Knowledge/Skills/and Abilities Requirements:
● - Knowledge of local community resources, social services, and healthcare systems.
- Strong interpersonal and communication skills.
- Ability to work collaboratively in a multidisciplinary team.
- Excellent organizational and time management skills.
- Commitment to maintaining professional standards and ethical guidelines.

Job Details

Legal Employer: STATE

Entity: UNC Faculty Physicians

Organization Unit: Division Of Geriatric Medicine

Work Type: Full Time

Standard Hours Per Week: 40.00

Salary Range: $21.40 - $30.76 per hour (Hiring Range)

Pay offers are determined by experience and internal equity

Work Assignment Type: Hybrid

Work Schedule: Day Job

Location of Job: US:NC:Chapel Hill

Exempt From Overtime: Exempt: Yes

This is a State position employed by UNC Health Care System with UNC Health benefits. If, however, you are presently an employee of another North Carolina agency and currently participate in TSERS or the ORP, you will be eligible to continue participating in those plans at UNC Health.

Qualified applicants will be considered without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, genetic information, disability, status as a protected veteran or political affiliation.

UNC Health makes reasonable accommodations for applicants' and employees' religious practices and beliefs, as well as applicants and employees with disabilities. All interested applicants are invited to apply for career opportunities. Please email [email protected] if you need a reasonable accommodation to search and/or to apply for a career opportunity.