This leader has accountability and oversight, and supervises the daily activities supporting the post-acute admissions team by establishing a collaborative rapport with key stakeholders. This leader is responsible for managing referrals to SMH post-acute services to ensure a smooth transition of care for patients discharging from a care setting to SMH post-acute services. This role is responsible for all elements of access including compliance with all registration, scheduling, regulatory requirements. The Post-Acute Access Manager supports the strategic goals of the post-acute division through timely reporting and analysis of key performance indicators.
- Require a Bachelor's degree in related field; Master's preferred.
- Require a minimum of seven (7) years of clinical practice in a hospital or post-acute setting or relevant work experience in lieu of clinical practice (e.g., registration, billing, insurance processing, auditing) with at least two (2) years within a lead or supervisory role.
- Require the following certifications, which may be obtained within one (1) year of hire: - Certified Healthcare Access Manager (CHAM) certification form the National Association of Healthcare Access Management (NAHAM). - Certified Case Manager (CCM) or Accredited Case Manager (ACM), and Admissions Liaison (UDS).
- Prefer a minimum of five (5) years of experience with Medicare, Medicaid, insurance, managed care, post-acute guidelines, and patient placement in a post-acute setting.
- Prefer knowledge of PPS payment/reimbursement systems.
- Prefer ability to collect, document, and analyze data.
- Prefer experience in computer skills including spreadsheets, database, word processing, and other common applications.
- Prefer demonstrated leadership skills and understanding of group processes, teamwork, and cost center-based management.
- Prefer demonstrated knowledge of International Classification of Diseases Ninth Revision (ICD-10) coding and Current Procedural Terminology (CPT) coding.
- Prefer demonstrated thorough knowledge of Medicare National Coverage Determination (NCD) and Local Coverage Determination (LCD) protocols for medical necessity/ Advanced Beneficiary Notice.
Reputation. Community. Impact. Growth.
Every day, our patients at Sarasota Memorial Health Care System receive a first-class experience in care from a team on a mission to deliver the highest level of care in America. In the process of rising to that challenge, one by one, our people are finding their purpose and feeling their impact. Now it is your turn to see yourself here.
Sarasota Memorial Hospital was recently recognized again by ranking #1 Hospital in the Region by the U.S. News's Best Hospital report by scoring a Perfect 10! Not only that, but SMH was also designated at a national "standout" hospital for earning top ratings in all evaluated conditions and procedures - an accomplishment achieved by less than 1% of the 4000+ hospitals. Our system has also earned Magnet® recognition from the American Nurses Credentialing Center (ANCC), as well as these additional accolades: Gallup Great Workplace 2018; recipient of an "A" grade for Patient Safety. Sarasota Memorial Hospital is Magnet designated and the only provider of Level II trauma services, obstetrical services, and Level III neonatal intensive care in Sarasota County.
The benefits of being the best:
Our commitment to becoming the best community hospital and health care system means providing the best possible benefits to our people. Some highlights:
Total Rewards Package
One of the largest public health systems in Florida, Sarasota Memorial Health Care System has continually evolved from its modest beginning as the county's first community hospital. Our mission to deliver high-quality healthcare for our community has been steadfast since we first began serving patients in 1925 at the 32-bed Sarasota Hospital, and our growth has been shaped by and for the Sarasota community.

Today, we are a full-service public health system, with two hospitals offering specialized expertise in heart, vascular, cancer, orthopedic and neuroscience services, as well as a state-of-the-art cancer care center and a network of outpatient centers, urgent care centers, laboratories, diagnostic imaging and physician practices, skilled nursing and rehabilitation among our many programs. Sarasota Memorial also serves as the region's health care safety net, with Sarasota County's only trauma center, obstetrical services, neonatal intensive care unit, inpatient pediatrics unit and psychiatric services for patients of all ages.
The system's flagship 897-bed campus, Sarasota Memorial Hospital-Sarasota, has been consistently recognized as one of the nation’s best hospitals. A regional referral center providing the greatest depth and breadth of care to the community, the campus also includes state-of-the-art specialized centers of care, including the Brian D. Jellison Cancer Institute Oncology Tower, Rehabilitation Pavilion and newly opened Cornell Behavioral Health Pavilion.

With the opening of Sarasota Memorial Hospital-Venice in fall 2021, we're able to provide south Sarasota County residents convenient access to the same level of care and 5-Star physicians, staff and systems available at our SMH-Sarasota Campus. SMH-Venice features 178 private rooms, a 28-room Emergency Care Center, 8 surgical suites, 10 birthing suites and a pandemic-ready intensive care unit. The Venice campus is currently undergoing an expansion that will double the hospital's capacity when complete in 2024.
Sarasota Memorial is powered by more than 10,000 staff and is Sarasota County’s largest employer. Over 700 members of the community contribute their time and skills as hospital volunteers; this includes the 9-member Sarasota County Public Hospital Board elected by local voters, governs Sarasota Memorial Health Care System.
Sarasota Memorial strives to provide healthcare services that excel in caring, quality and innovation.
Our community will be served by the best healthcare system in the nation. Sarasota Memorial will be the best place to be a patient, the best place to work and the best place to practice medicine. Our extraordinary people, innovative clinical technology and effective use of information systems will set us apart. We will deliver services that are safe, result in desired outcomes and are consistent with current professional knowledge.
To create an environment that supports and rewards: