Patient Service Representative - Ambulatory Float Team
- UCLA Health and David Geffen School of Medicine
- Los Angeles, CA, USA
Job Description
In this position, you will provide administrative and patient care support to various ambulatory practices. You will assist in coordinating patient flow throughout the clinic, from registration to discharge, process prior authorizations and complete Surgery Scheduling tasks. You will work as a member of the Ambulatory Care clinic team to provide smooth outpatient flow resulting in optimum patient satisfaction and clinic operation. You will support different teams/ practices to cover illnesses, holidays, and leaves of absence.
This role requires a Team Assistant with a highly flexible, enthusiastic and proactive approach as you will travel to UCLA Community practices in the cities listed below:
· Calabasas
· Pasadena
· Porter Ranch
· Santa Clarita
· Burbank
· Simi Valley
· Los Angeles
· Westlake Village
Salary range: $30.36 - $30.36/Hourly
Required:
- Ability to be highly flexible, travel to multiple work sites within UCLA Health community based practices and work a variable schedule
- Knowledge of major medical insurance plans and types of coverage provided
- Experience working in a healthcare setting
- Knowledge of medical terminology
- Skill in using a PC with associated programs including Word, Excel, and E-mail, demonstrated work experience with a database computer program
- Skill in setting priorities which accurately reflect the relative importance of job responsibilities
- Ability to establish and maintain productive working relationships with Faculty, Staff, Administration, and patients from various social, cultural, and economic backgrounds
- Ability to creatively integrate competing demands into a productive working environment
- Skill in verbal communications to clearly convey complex problems in both formal and informal situations
Preferred:
- Knowledge of specific specialty practice and workflows
- Familiarity and knowledge of authorization process and managed care programs
- Working knowledge of patient related policies and procedures as well as a thorough understanding of the University system and its services and programs
- Knowledge of hospital computer system and the various software products to perform administrative work
A PASSION FOR IMPROVING LIVES
Advance your career and experience true inspiration as you collaborate with an exceptional team of top clinicians. As an allied health professional at UCLA Health, you’ll enjoy ongoing opportunities for learning and development so you can continually enhance your skills while positively impacting our world-class patient care. Within our inclusive and supportive culture, you’ll take on unique, high-acuity cases for one of the most vibrant and diverse communities in the world. It’s the chance to bring your best to a variety of highly challenging situations.
If you’re ready to live out your passion and advance your clinical career, we invite you to explore opportunities throughout our system of award-winning hospitals and more than 280 community-based clinics throughout Southern California. We have openings in these areas:
● Clinical Lab & Pathology
● Imaging
● Pharmacy
● Phlebotomy
● Rehab
● Respiratory Therapy
● Social Work
No matter where you serve with UCLA Health, the cultural, recreational, and lifestyle advantages of our Southern California locations will elevate your standard of living.