Sup Medication Assistance WMCG
- Wellstar Health System
- Columbia County, GA, USA
Job Description
How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)JOB SUMMARY
The Medication Assistance Supervisor functions under the direction of the Director of Pharmacy Services or other pharmacy leadership as assigned. This role oversees all aspects of the Patient Assistance Program including the daily operations of the Medication Assistance Coordinators and ensures the effective management of prior authorizations, patient assistance programs, co-pay assistance programs, foundation programs, and other medication access initiatives. The Supervisor provides leadership, training, and support to the team while ensuring compliance with regulatory requirements and organizational policies. Additionally, this position is responsible for tracking data trends, defining report methodology, and providing training to the Pharmacy Services staff. The Supervisor collaborates with patients, families, providers, nurses, social workers, and pharmacies to optimize medication access and enhance patient care.
Core Responsibilities and Essential Functions
Provide leadership, oversight, and support to Medication Assistance Coordinators ensuring efficient and accurate processing of medication assistance requests
Monitor and manage daily workflows ensuring timely completion of prior authorizations, co-pay assistance applications, patient assistance programs, and foundation assistance requests
Act as a resource for complex cases, escalations, and optimization, collaborating with pharmacy leadership, revenue management, patient access services, IT, and other departments to resolve issues related to medication access and streamline processes to maximize cost savings for patients and the health system
Track and report key performance indicators (KPIs) identifying areas for improvement and implementing necessary changes to enhance program effectiveness
Develop, implement, and train team members on standard operating procedures (SOPs) to improve efficiency and effectiveness of medication assistance processes
Required Minimum Education
High School Diploma
Bachelors Health Science
Required Minimum Experience
Minimum 3 years in medication assistance programs, prior authorizations, or similar roles within a physician’s office, medical center, or pharmacy
Minimum 2 years in a leadership or supervisory role, preferably in a healthcare or pharmacy setting
Minimum 2 years in application support, development, or system analysis in a healthcare environment
Required Minimum License(s) and Certification(s)
CPHT - Cert Pharmacy Tech
PHT - Registered Pharmacy Tech
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
About Wellstar
At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That’s what we mean when we say we’re more than healthcare–we’re PeopleCare.
Wellstar is nationally recognized for our inclusive culture, exceptional doctors and team members, and personal, high-quality care. We thoughtfully reinvest in prevention, wellness programs and charity care, and provide access to compassionate, world-class care through our expansive system of 11 hospitals, 329 medical office locations, 11 cancer centers, 91 rehabilitation centers, 35 imaging centers, 20 urgent care locations, five health parks, three hospice facilities and two retirement villages. To learn more about how we care for the communities we serve, visit wellstar.org.
Mission, Vision and Values
- Our Mission is to enhance the health and well-being of every person we serve.
- Our Vision is to deliver world-class healthcare to every person, every time.
- Our Values are to serve with compassion, pursue excellence and honor every voice.
Coverage at a Glance
When we say we serve the community, we mean it. Wellstar medical centers, health parks, medical offices and other facilities are conveniently located across the state of Georgia.
- 11 hospitals
- 2,729 licensed beds
- 5 health parks
- 20 urgent care locations
- 329+ medical offices
- 11 cancer centers
- 91 rehabilitation centers
- 35 imaging centers
- 3 hospice facilities
- 2 retirement villages
- 9 pediatric centers
- 11 sleep labs
- 7 wound care centers
- 10 counties offering home health services
With more than 1 million patient visits in 2023, the Wellstar Health Parks in East Cobb, Acworth, Avalon, Cherokee and Vinings provided patients with seamless care and convenient access to primary care, specialists, outpatient procedures, pharmacy, urgent care, physical therapy and imaging—all at a single location. It’s part of our commitment to offer access to quality healthcare at the right time and place for our patients.