How would you like to work in a place where your contributions and ideas are valued? A place where you can serve with compassion, pursue excellence and honor every voice? At Wellstar, our mission is simple, yet powerful: to enhance the health and well-being of every person we serve. We are proud to have become a shining example of what's possible when the brightest professionals dedicate themselves to making a difference in the healthcare industry, and in people's lives.
Work Shift
Day (United States of America)
Core Responsibilities and Essential Functions:
Administrative/ Clinical Support
* Entering patient clinical information into EPIC EMR.
* Scheduling/coordinating patient appointments.
* Patient daily flow management.
* Patient follow-ups.
* Next day preparation/proper items received for fitting and pickups.
* Audiology supply orders and forms.
* Arranging Hearing aid vendor visits with Audiologists.
* Ensure Provider PTO and clinical coverage is coordinated.
* Understanding of healthcare insurance benefits with capacity to explain to patients.
* Assist with cleaning, fitting and programming of patients hearing aids.
* Educating patients on all aspects of care and usage of their hearing aids.
* Manage patient hearing aid trials, dates, and bills of sale.
* Inventory management of hearing aids.
* Assist with sales and fitting of hearing aids.
* Maintenance and repairs on all hearing aids.
* Monitor daily shipments coming in and out.
* Manage all walk-in traffic, troubleshooting non-working hearing aids.
* Entering audiograms into programming system, NOAH.
* Sterilization of tools and test equipment.
* Provide assistance with Lyric, Baha, Cochlear.
Advertising/Marketing/Planning
* Coordinate community marketing events with Audiologists.
* Creation, presentation of hearing aid sales documents.
* Correspondence with manufacturers.
* Product knowledge of all manufacturers and accessory pricing.
* Atria, Lanier Village visits and community outreach planning and preparations.
* Knowledge of all hearing aid programs: TruHearing, VocRehab, Georgia Lions Foundation.
Performs other duties as assigned
Complies with all Wellstar Health System policies, standards of work, and code of conduct.
Required Minimum Education:
High school diploma
Equivalent
Required Minimum Experience:
Minimum 1 year experience in healthcare
Required
Required Minimum Skills:
EMR, scheduling, communication skills
Join us and discover the support to do more meaningful work—and enjoy a more rewarding life. Connect with the most integrated health system in Georgia, and start a future that gives you more.
At Wellstar, people are at the center of everything we do and every decision we make. As a not-for-profit organization, we have made a generational commitment to transform healthcare for all. We work to ensure every person has access to personalized care that helps them spend more time being a person, rather than a patient. That’s what we mean when we say we’re more than healthcare–we’re PeopleCare.
Wellstar is nationally recognized for our inclusive culture, exceptional doctors and team members, and personal, high-quality care. We thoughtfully reinvest in prevention, wellness programs and charity care, and provide access to compassionate, world-class care through our expansive system of 11 hospitals, 329 medical office locations, 11 cancer centers, 91 rehabilitation centers, 35 imaging centers, 20 urgent care locations, five health parks, three hospice facilities and two retirement villages. To learn more about how we care for the communities we serve, visit wellstar.org.
When we say we serve the community, we mean it. Wellstar medical centers, health parks, medical offices and other facilities are conveniently located across the state of Georgia.
With more than 1 million patient visits in 2023, the Wellstar Health Parks in East Cobb, Acworth, Avalon, Cherokee and Vinings provided patients with seamless care and convenient access to primary care, specialists, outpatient procedures, pharmacy, urgent care, physical therapy and imaging—all at a single location. It’s part of our commitment to offer access to quality healthcare at the right time and place for our patients.