I am an experienced office manager and tax professional with a strong background in preparing and filing tax returns, managing office operations, and providing excellent customer service. I am eager to learn, a fast learner, and have immediate availability. I have experience running multiple office locations and coordinating supportive services, including recordkeeping, mail distribution, and telephone operation.
Skills
- Tax preparation and filing
- Office management
- Customer service
- Scheduling and data entry
- Telephone operation and message taking
- Managing multiple office locations
Licenses and certifications
- Registered Tax Professional (IRS, 11/2013)
- Certified up to a Tax Analyst (H&R Block Continuing Education)
Awards and achievements
- Completed registered tax professional exam in November 2013
- Completed continuing education classes for H&R Block
- Completed 18+ hours of continuing education annually
Multi Team Leader
Nov 2004 - Present
H & R Block Eastern Enterprises Inc
Client service leader ran office, answered telephones, made schedules, prepared tax returns.
Financial Managers
Nov 2004 - Jun 2017
HRB Resources LLC
Answered telephones, tax prep, made appointments, inventory, meetings, schedules, general office duties, bank deposits.
Managers, All Other
Nov 2004 - Jun 2017
HRB Resources LLC
Managed tax office, answered telephones, prepared tax returns.
Administrative Services Managers
Nov 2004 - Aug 2016
HRB Resources LLC
Managed office, scheduling, telephones, banking, tax prep, answering questions.
Administrative Services Managers
Jan 2004 - Aug 2016
HRB Professional Resources LLC
Managed office, answered telephones, helped clients with tax returns, filed, bank deposits, scheduling and appointments.
Tax Preparers
Nov 2004 - May 2015
HRB Professional Resources LLC
Office manager and tax professional.
Tax Preparers
Nov 2004 - May 2015
H & R Block Eastern Enterprises Inc
Office manager and tax professional.
Financial Managers
Jan 2015 - Apr 2015
H & R Block Eastern Enterprises Inc
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General High School Curriculum
Jun 1990 - Jun 1993
Portage Community Education