I am a dedicated and experienced healthcare professional with a strong background in managing medical services and ensuring quality patient care. My expertise lies in client relationship management, risk mitigation, and team leadership. I excel in coordinating workflow, conducting in-depth research, and implementing strategies for revenue generation. With a proactive and focused approach, I am committed to driving operational excellence and fostering positive relationships within the healthcare industry.
Skills
- Staff Training
- Risk Mitigation
- Customer Service
- Revenue Generation
- In-Depth Research
- Prioritizing and Planning
- Relationship Building
- Workflow Coordination
- Quality Assurance
- Adaptable to Changing Conditions
- Critical Thinking
- Client Relationship Management
- Sales Support
- Work Planning
- Compliance Assessment
- Team Building Leadership
Licenses and certifications
- OSA/STAT SLEEP SERVICES | Dallas, TX - DME & SLEEP MANAGER
- SPC HOME Medical/IVEDCO | Richardson, TX - Respiratory Therapist Assistant
Awards and achievements
- Employee of the Month - OSA/STAT SLEEP SERVICES
- Outstanding Performance Award - SPC HOME Medical/IVEDCO
DME & SLEEP MANAGER
May 2014 - Present
OSA/STAT SLEEP SERVICES
- Conducted financial record-keeping and performance appraisals - Managed payroll, vendor payments, and accounting transactions - Presented financial reports to leadership teams - Identified cost-reduction opportunities through reviews and evaluations
Respiratory Therapist Assistant
Feb 2010 - Aug 2016
SPC HOME Medical/IVEDCO
- Provided respiratory care and administered medication - Coordinated patient care with healthcare professionals - Educated patients on disease management techniques - Maintained therapy equipment and patient charts
Bachelor of Science in Medical Laboratory Technology
Apr 1984 - Present
Wayne State University
Bachelor of Arts in Elementary And Middle School Education
May 1983 - Present
Southeastern Oklahoma State University