2 access associate senior jobs found in Charlottesville, VA

UOVUNIUSR0082084EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General Expectations: Identifies...

UOVUNIUSR0081748EXTERNALENUS Under the direction of the manager or designee supports the functions of the Scheduling Office by facilitating and producing the ORMIS Daily OR Schedule and its supporting documents in a timely and accurate fashion. ESSENTIAL DUTIES AND RESPONSIBILITIES: 1.    Locates order on the Depot and accurately schedules procedures in the proper Epic system such as OpTime, Cupid, or Radiant. a.    Scrubs case order for accuracy and completeness. Ensures diagnoses and procedure match. Review all OpTime case data for errors and ommissions.  b.    Reconciles laterality issues such as missing laterality and mismatches on laterality between diagnosis and procedure. c.    Escalates case orders and laterality issues back to ordering provider for any needed corrections. d.    Orders special grafts and tissues as needed through coordination with vendors and the clinical team. e.    Places and/or moves case on scheduler grid called the Snapboard to correspond with...