ADMISSIONS COORDINATOR - HOSPICE

Overview

At Augusta Health, your work matters — and so do you. Whether you're delivering direct patient care, supporting operations, or innovating behind the scenes, every role contributes to our mission of promoting wellness and healing through compassionate service. We offer more than just a job — we offer a purpose-driven career in a nationally recognized, independent health system located in Virginia’s scenic Shenandoah Valley.

Learn more about career opportunities on our Careers Page.

Our team members thrive in a supportive culture that values collaboration, integrity, and excellence. With opportunities across clinical and non-clinical areas, Augusta Health is a place where your skills make a difference, and your growth is a priority.

Why Join Augusta Health?

We believe in taking care of the people who care for our community. That’s why Augusta Health offers a comprehensive and thoughtfully designed benefits package that supports your well-being, career development, and work-life balance. Whether you're launching your career or bringing in years of experience, we provide the tools, resources, and encouragement to help empower you to reach your full potential — personally, professionally, and financially.

Explore our Benefits, current Hiring Incentives, and our Taking Care of Us initiative — which embraces Belonging, Respect, Inclusion, Diversity, Growth, and Equity (B.R.I.D.G.E.) — to see how we invest in our team members and culture.

Total Rewards & Benefits (may vary by position)

• Comprehensive insurance package including medical, dental, and vision coverage
• Retirement savings plans and financial wellness support programs
• Generous paid time off and flexible scheduling to promote work-life balance
• Career development programs including clinical ladders, shared governance, and advancement opportunities
• Personalized onboarding with dedicated preceptors and ongoing educational support
• Tuition reimbursement and access to onsite childcare
• Free onsite parking, 24/7-armed security for your safety, a Health Fitness Reimbursement Program, and an onsite credit union and pharmacy
• Competitive pay with shift/weekend differentials
• Employee discounts at the cafeteria, gift shop, pharmacy, and local entertainment venues (i.e., movie tickets)

Full details are available on our Benefits Page.

Job Summary

This position plays a critical role in supporting Augusta Health’s mission and advancing departmental goals through measurable performance indicators and service excellence. This position contributes to a collaborative, patient-centered environment and helps drive outcomes aligned with organizational priorities.

The Admission Coordinator will work with the hospital, home health, other facilities (hospitals, ALF, SNF) and hospice team to coordinate care across the continuum. The hours are mostly daylight with occasional evenings and weekends as required to meet patient and family needs.

Essential Job Duties

• Possesses a working knowledge of nursing principles
  • Is clinically competent. Is consistently able to make appropriate decisions.
  • Displays initiative and responsibility for professional growth.
  • Knowledge of hospice
  • Make suggestions to enhance the quality of work and follow through enabling professional growth.
  • Consults with hospital staff regarding current and prospective hospice patients.
  • Receives referrals from hospital staff or physicians. Communicates and collaborates with attending physicians, hospice physicians, and other physicians involved in the patient’s care.
  • Informs patient and support system of hospice benefits and responsibilities of the patient and caregiver.
  • Assesses patient for appropriateness of referral to hospice. Cares for patients across the life spectrum.
  • Assess hospice patients utilizing the Nursing Assessment and LCD criteria to identify the physical, psychosocial, and environmental needs.
  • Conveys accurate information and relays it in a timely fashion to the hospice team and hospital team involved in the patients care.
  • Willingly shares clinical knowledge to the good of the patient.
  • Enters referral information via Intake process.
    
    • Serves as backup for Hospice Intake coverage as needed.
  • Accurately receives information and relays it in a timely fashion.
  • Provides effective communication to patients, their family members, team members, and other health care professionals.
  • Coordinates financial assistance for patients in need with hospital social workers.
  • Completes documentation in patient’s hospital record of all interactions.
    
    • The information is accurate and appropriate.
  • Recommends appropriate patient placement on discharge.
  • Assists with coordination of care, hospice DME, orders, and medications when transitioning to hospice from the acute hospital stay/ED visit.
  • Educates hospital staff regarding the benefits of hospice.
  • Timely submission of all required paperwork per policy.
  • Provides care utilizing infection control measures (OSHA).
  • Demonstrates commitment and professional growth by participating in hospice sponsored in-service programs and maintaining or improving competency. Participates in the Hospice’s QAPI program.
  • Hospice care management for hospice patients in the hospital and, in the home, including the Shenandoah House as needed to meet patient needs.
  • Promotes the Hospice philosophy.

Required Qualifications

• Education: Diploma or Associate Degree in Nursing
• Licensure/Certification: Virginia State RN License
• Experience:
  • 2 years RN experience in clinical care
  • 1-year current RN experience in hospice
• Driver’s License: Yes
  • To drive an Augusta Health Vehicle, must be 21 years old and Motor Vehicle Record (MVR) must be approved by Risk Management.
• Eligibility to work in the United States and meet Virginia state employment requirements

Preferred Qualifications

• Education: Bachelor's Degree in Nursing
• Licensure/Certification: Certified Hospice and Palliative Nurse (CHPN)
• Experience: None
• Prior experience in a hospital, healthcare system, or related service-oriented environment
• Familiarity with Augusta Health’s systems, workflows, or organizational culture is a plus

Competencies, Knowledge, Skills and Abilities

• Requires extensive knowledge in several specialized disciplines and ability to integrate critical information from many diverse areas. Requires extensive theoretical and practical knowledge.
• The knowledge required to perform this job once learned has frequent major changes.
• Develops ideas that result in the creation of new programs, services, or processes.

About Augusta Health

Augusta Health is an independent, nonprofit, mission-driven health system located in Fishersville, Virginia, in the heart of the Shenandoah Valley. We offer a full continuum of inpatient and outpatient services, including Augusta Medical Center—a 255-bed facility—and Augusta Medical Group, which operates 40 practice locations and four urgent care centers. Our commitment to excellence, innovation, and compassionate care makes Augusta Health a leading employer and healthcare provider in the region.

Discover more about our history, values, and community impact on our About Us Page.

Equal Opportunity Statement

Augusta Health recruits, hires, and promotes qualified candidates for employment without regard to age, color, disability, gender identity or expression, marital status, national or ethnic origin, political affiliation, race, religion, sex (including pregnancy), sexual orientation, veteran or military discharge status, and family medical or genetic information.

We are committed to fostering a diverse and inclusive workplace in accordance with federal and Virginia state employment laws.