Sr Manager Patient Access Cancer Service Line

UOVUNIUSR0077999EXTERNALENUS The Patient Access Manager for the Cancer Service Line is responsible for leading and overseeing all patient access functions from the time of referral intake through scheduling, registration, insurance verification, authorization, and financial clearance. This role ensures timely, accurate, and compassionate access to oncology services while supporting organizational goals related to patient experience, operational efficiency, quality, and revenue integrity. The Manager provides direct leadership to patient access staff, drives accountability, and leads change initiatives to continuously improve access processes across the cancer service line. The manager partners with clinical leaders, providers, and care teams to optimize patient flow and reduce barriers to care.

Represents people leaders (hire/fire authority) with majority of time spent overseeing their area of responsibility. Achieve goals through direct and/or indirect reports.

Manages a Department, Division or multiple Job Areas. Accountable for the performance and direction-setting of Department, Division or Job Areas. Develops solutions to complex, cross-functional problems that require the application of extensive experience-based subject matter knowledge. Requires the ability to influence others to accept practices and approaches.

MINIMUM REQUIREMENTS

Education: Master’s degree required; a combination of relevant experience and education may be considered in lieu of degree requirement.

Experience: 7+ years of relevant experience, to include 4+ years of formal management experience. Epic Implementation and Call Center Management experience is highly desirable. Clinical Scheduling experience is highly desirable. Other Skills: Strong communication and interpersonal skills, as well as the ability to balance many demands simultaneously.

Licensure: None.

PHYSICAL DEMANDS

This is primarily a sedentary job involving extensive use of desktop computers. The job does occasionally require traveling some distance to attend meetings, and programs.

Position Compensation Range: $87,783.00 - $175,565.00 Annual

Benefits

• Comprehensive Benefits Package: Medical, Dental, and Vision Insurance

• Paid Time Off, Long-term and Short-term Disability, Retirement Savings

• Health Saving Plans, and Flexible Spending Accounts

• Certification and education support

• Generous Paid Time Off

UVA Health is a world-class Magnet Recognized academic medical center and health system with a level 1 trauma center. 2023-2024 U.S. News & World Report “Best Hospitals” guide rates UVA Health University Medical Center as “High Performing” in 5 adult specialties and 14 conditions/procedures. We are one of 70 National Cancer Institute designated cancer centers. UVA Health Children’s is named by 2023-2024 U.S. News & World Report as the best children's hospital in Virginia with 9 specialties ranked among the best in the nation. Our footprint also encompasses 3 community hospitals and an integrated network of primary and specialty care clinics throughout Charlottesville, Culpeper, Northern Virginia, and beyond.

The University of Virginia is an equal opportunity employer. All interested persons are encouraged to apply, including veterans and individuals with disabilities. Click here to read more about UVA’s commitment to non-discrimination and equal opportunity employment.