This position is an on-site position located in Edwards, Colorado.
Accurately maintains the predetermined, organized and secured record format. Arranges the scanning of medical records and verifies completeness. Required to inform physicians of signed documentation delinquency according to policy and procedures. Responsible for reporting delinquent dictation not completed in accordance with surgery center policies. Communicates with physicians’ offices to rectify missing or late dictation. Communicates nursing documentation deficiencies to clinical management. Receives and logs requests for medical information and obtains appropriate releases before filling medical record requests. Responsible for timely retrieval of individual records upon request. Assists management with month-end closing procedures. Prepares and/or reviews various month end reports. Assists the clinical staff with the collection and coordination of data such as blood usage, surgery complications, etc. that are included in the medical record review process. Works with management to stay abreast with new regulations and helps to effectively implement changes in Medical Record policies and procedures. Responsible for tracking compliance with Medical Records improvement initiatives and communicates findings to management. On an as needed basis will assist and back up other front office staff positions. Demonstrates dedication to customer service such as assistance with telephone calls, giving directions, and providing general hospital information. Interacts with external and internal parties with courtesy and sensitivity. Actively participates as a collaborative member of the department team by communicating constructively, identifying business office and interdepartmental problems, and resolving conflicts appropriately. Demonstrates ability to give and receive peer review and feedback and incorporates this into his or her work. Role models the principles of a Just Culture and Organizational Values. Perform other duties as assigned. Must be HIPAA compliant. On the job training is provided. Medical terminology preferred. Knowledge of ICD-10 and CPT coding desirable Spelling accuracy and detail oriented. Courtesy, patience, and tact when dealing with the public, patients, and staff. N/A N/A Demonstrates proficiency in the Microsoft office (Word, Excel and PowerPoint) or similar products. Must possess, or be able to obtain within 90 days, the computers skills necessary to complete online learning requirements for job-specific competencies, access online forms and policies, complete online benefits enrollment, etc. Degree in Health Information or Business preferred.Benefits at Vail Health (Full and Part Time) Include:
Competitive Wages & Family Benefits: Competitive wages Parental leave (4 weeks paid) Housing programs Childcare reimbursement Comprehensive Health Benefits: Medical Dental Vision Educational Programs: Tuition Assistance Existing Student Loan Repayment Specialty Certification Reimbursement Annual Supplemental Educational Funds Paid Time Off: Up to five weeks in your first year of employment and continues to grow each year. Retirement & Supplemental Insurance: 403(b) Retirement plan with immediate matching Life insurance Short and long-term disability Recreation Benefits, Wellness & More: Up to $1,000 annual wellbeing reimbursement Recreation discounts Pet insurance
About Vail Health
Vail Health is a dynamic mountain healthcare system that combines the world-class care you’d see in a big city with a small-town approach. Our history of pioneerism inspires us to roll up our sleeves in a collaborative and innovative spirit. We take pride in being an independent healthcare system that has the flexibility to make decisions that directly impact our communities.
Elevated standards are the cornerstone of our approach. As a pillar of our community, Vail Health puts as much emphasis on mental health as we do on physical health. We recognize the value of integrated teamwork to provide the same level of personalized care we'd give an elite athlete, neighbor, or family member.
Joining Vail Health means becoming part of something greater than yourself. We support your journey, providing curated benefits that foster your personal and professional growth. Together, we make a meaningful impact on the lives of our employees, patients, and local communities.

Expanded Reach & Specialized Services

Patient Care Tech Program:
Patient care technicians are non-certified support staff that can help assist in basic medical tasks.
Students in the program are given six months to a year to go through a series of modules that progress their skill sets toward what is needed to become certified as a medical assistant. During the program, the staff members go through three promotion levels (PCT 1, PCT II and PCT III) with the fourth being becoming certified medical assistants after passing the national certification exam.
“We built out a four-step program for them to move through those skills. Each skill I would monitor closely to make sure that they were competent in. They would have a whole skills list and they would go through that, whether it be the training team or who they were shadowing for the day,” Katelynn Parks said. “The PCTs loved being able to do a little bit more outside of their current scope, which was very limited. We would train them specifically for Colorado Mountain Medical and what we needed our clinical assistants to do differently from other places.”
All of this skills training was provided on the job, meaning that not only were the students working toward — and gaining the skills needed — for the certification, they were being paid to do so.
What is the Patient Care Tech Program at Colorado Mountain Medical?

Vail Health Benefits
We’re proud to offer a competitive and comprehensive benefits package that supports the physical, emotional, and financial well-being of our team members. Benefits include:
At Vail Health, you're not just taking on a job—you're joining a mission to elevate care in the communities we serve.