UCLA Health and David Geffen School of Medicine
Santa Monica, CA, USA
ResponsibilitiesThe Medical Assistant (MA) is responsible for providing clinical and technical support assisting the physicians in the provision of medical care to patients for full scope of Orthopaedic services. The duties of a medical assistant involve completing routine patient care Clinical duties include, but not limited to: preparing patients for visits, assisting physicians during visits and coordinating patient treatment plans at time of discharge. The MA is responsible for providing basic DME fitting, Ultrasound, or other procedure set up and support, blood draws, specimen collection and preparation depending on clinical and provider needs. The MA will provide support with charting, billing, data collections, and other duties as assigned by his/her direct or indirect supervisor. The MA will be required to float to all UCLA Orthopaedic Surgery Clinics as needed. * Patient Encounter Clinic Tasks: An MA responsible for a number of clinical activities such as: Review provider schedule, and prepare his/her self for next clinic assignment Communicate with assigned provider, ex: Introduce their selves review clinic schedule for any red flags, and or prepare for clinic. Rooming patients-Walk out to waiting area, introduce, communicate and escort patients to exam room, cast room, and or procedure room. Transport patient to exam room and assist with disrobing as needed. Interview patients regarding medical history and ensure a patient’s chief complaint is noted, document patient vitals, reconcile medication list, update and verify pharmacy location, update and verify patient’s medical history- complete meaningful use on all patients Update questionnaire in CC to reflect information provided by patient is complete. Review provider clinic schedules, and scheduling notes to identify if any procedures, medication, and or documents are needed prior to the provider coming in to the room. Obtaining daily observations of the patient's health and reporting them to the Orthopaedic physician. * Seeks help, communicates and cooperates with Medical Provider and team appropriately, and professionally. MAs are responsible to assist physicians in clinic medical procedures when requested. Assist with procedures, ex: Ultrasound set up, blood draws, and aspirations, suture/staple removal, wound checks and dressing changes. MA’s are responsible to verify medication orders, prior to pulling from Pyxis, and confirming that the correct medication is drawn and prepped. The MA is responsible to verify insurance prior to pulling any medication, fitting/supplying DME’s, and or send or prepare for any in office procedure, including but not limited to radiology images, ultrasounds, and or medications. The MA is responsible to complete all MAR’s for provider, as well as dropping charges, and verifying any charges for documentation purposes. Provide patient with discharge instructions, AVS, printed orders, prescriptions, return to work notes, and other forms as ordered by providers. Cast room coverage/support involves Suture, staple and sterile dressing removal, wound checks, ace wrap, basic DME fitting, assist Ortho tech’s in cast room, ex: holding limb, or other areas depending on patient needs, all under the direction of the Orthopaedic technician in charge. The MA is responsible for the provider assigned to, and must remain visible as reasonably possible. The MA must keep an open communication with attending, clinical providers, peers, and all clinical staff. Other duties as assigned * Application of braces and splints (knee, elbow, ankle, Pavlik Harness, Bebax shoes, etc.)Other DME application Assist inCast application and removal Injection preparation and documentation Other duties as Assigned QualificationsMedical Assistant with AD in Applied Science. AAMA certification required. Will accept applicants with a current Medical Assistant Certificate. At least two-year medical office experience required. At least two-years full-time work experience in a hospital, clinic or office setting working directly in the treatment of the Orthopaedic patient(s). Ability to work with the physical demands of standing 80% of the day, lifting limbs and patients of various weights in the course of casting, medical procedures, or other clinic needs. Skill in independently composing correspondence in standard correct grammar. Skill in organizing work flow to meet deadlines Skill in establishing and maintaining complex filing systems (general and research). Skill in speaking clearly and distinctly using appropriate English vocabulary and grammar to obtain and convey information to individuals at various organizational levels. Skill in setting priorities which accurately reflect importance of job responsibilities. Skill in exchanging ideas and opinions with others to increase efficiency of office procedures. Skill in collaborating with colleagues and administrators. Knowledge of CPT and ICD 10 codes for billing Working knowledge of Microsoft Professional, Microsoft Word, and various software programs. Knowledge and ability to practice aseptic technique when assisting with procedures and wound care Ability to perform independently and complete assignments with minimum direction and supervision. Working knowledge of medical terminology. Ability to triage medical problems within scope of job responsibilities. Ability to take direction from physicians and medical providers and work collaboratively with other staff members. Interpersonal skills to deal with patients, staff and volunteers of diverse educational, economical, and cultural backgrounds. Ability to work in busy setting with conflicting demands. Professional and enthusiastic attitude and demeanor with a belief in patient-centered care. Previous cast/splinting experience is preferred. UCLA is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status.