2 jobs found in Manassas

UOVUNIUSR0077469EXTERNALENUS With collaboration from Revenue Cycle Training Director and/or Senior Training Specialists, implements training tools, instructs participants in the EMR system and related functions using approved curricula. Serves as a liaison to assigned areas, observing and monitoring these functions while providing feedback to management and specialized instruction to Patient Access staff. Helps in the implementation of system enhancements and performs subsequent follow up and reporting of the Registration systems. I nstructional Design and Curriculum Development. Conducts technical and informational training classes and/or onsite sessions, both on a regular and as needed basis for the Service Line Observes staff working on Patient Access functions in clinic setting. Serves as training representative for interdisciplinary projects as assigned In addition to the above job responsibilities, other duties may be assigned. MINIMUM REQUIREMENTS...

UOVUNIUSR0076943EXTERNALENUS This experienced patient focused service representative engages patients, families and referring providers throughout the patient care continuum through various forms of communication. Responsible and accountable for complex patient scheduling including record retrieval, follow up communication and any related tasks to ensure the patient is seen by the right provider at the right time with the right records. Serves as the point of contact for patients, referring providers and Health System departments requesting single, multiple, and coordinated appointments to ensure an optimal patient experience. Actively participates on issues resolution and process improvement. Job Description Team Members are expected to follow Standard Operating Procedures based on role within the Call Center or in Clinic setting.  Depending on the team member assignment, all or some of the following responsibilities are included in job expectations. General...