Full-time
Piedmont Healthcare
Conyers, GA
Job ID: 16755
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Patient Experience Coordinator, Days
Overview: Piedmont Rockdale is a 161-bed, acute care, not-for-profit community hospital in Conyers that has provided compassionate, patient-centered care to Rockdale County and surrounding communities since 1954. We offer 24-hour emergency care, plus most major medical, surgical and diagnostic services. Responsibilities: Ensuring response to patients', family members', and visitors' requests, complaints, and concerns. Providing a specific channel for patients and families to obtain information, general assistance, complaint resolution, and referrals to appropriate resources. Facilitating problem resolution. Leading...