Oct 03, 2021

HEALTH CARE NAVIGATOR COORD

  • BayCare Health System
  • Dunedin, FL, USA

Job Description

HEALTH CARE NAVIGATOR COORD(

Job Number:

2111154)

Description

The Health Care Navigator Coordinator functions as a CMS Licensed, Health Care Navigator providing eligibility and enrollment assistance to uninsured/underinsured individuals and families and to anyone seeking more affordable health care options, participates in community events, travels to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options and CHNA activity. As part of the Financial Assistance department, this position supports all efforts to assist patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions. The Health Care Navigator Coordinator serves as a departmental contact for policy and procedure standards, coordinates information and processes with other departments and outside agencies, and provides training and mentoring on an on-going basis for the Health Care Navigator team. Required Licensure & Certification is CMS Healthcare Navigator or Certified Application Counselor. Required Education and Experience includes 4 years in healthcare customer service, community outreach or social services related experience with High School Diploma and 1 year as a licensed CMS Navigator or Certified Application Counselor or 2 years in healthcare customer service, community outreach or social services related experience with Associates Degree and 1 year as a licensed CMS Navigator or Certified Application Counselor. Performs other duties as assigned.

Qualifications

Certifications and Licensures
RequiredReference summary for detailsLicense
OrReference summary for detailsCertification

Education
RequiredHigh School or EquivalentReference summary for details
OrAssociate'sReference summary for details

Experience
Required4 yearsHealthcare
And4 yearsCustomer Service
Or4 yearsCommunity Outreach
Or4 yearsSocial Services Related
Or2 yearsRelevant experience with Associate's
Required1 yearReference summary for details

Specific Skills
RequiredCustomer service skills
RequiredWritten and verbal communication skills
RequiredInterpersonal skills
RequiredWork independently
RequiredWork with a team
RequiredCritical thinking skills
RequiredOrganizational skills
RequiredComputer skills appropriate to position
RequiredKnowledge of regulatory standards appropriate to position
RequiredMedical terminology use and understanding
RequiredPresentation skills
RequiredTime management skills
RequiredWork a flexible schedule, including weekends, holidays and evenings
RequiredSuccessfully complete and pass any required training
RequiredWork with diverse personalities and interact with all levels of the organization
RequiredMulti-tasking skills

Organization

: 0020-BAYCARE HEALTH SYSTEM

Primary Location

: FL-Dunedin-Mease Dunedin Hospital
Schedule: Monday, Tuesday, Wednesday, Thursday, Friday

Shift

: Days
Shift Hours: 8-430
Weekend Work: Occasional
On Call: No
Employment Status: ACTIVE FULL TIME

Equal Opportunity Employer Veterans/Disabled