PPG Clinical Specialist MA
- Parkview Health
- Fort Wayne, IN, USA
Job Description
Summary
Summary
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Serves as a concept conduit related to patient-centered care principles and clinical practice. Identifies PPG practice improvement opportunities and operational changes to improve results. Researches evidence based practice guidelines for ambulatory care. Collaborates with care teams to facilitate use of standard operating procedures and clinical protocols. Plays a pivotal role in guiding medical assistant new hires through their transition into clinical practice. Supports Medical Assistants who need remediation. Is dedicated to ensuring that Medical Assistants are well-prepared, confident, and capable of meeting the demands of their role within the ambulatory clinics. Acts as a mentor, educator, and support system, fostering professional growth and ensuring a smooth integration into the work environment allowing providers to function efficiently and effectively.
Key Responsibilities:
Supervises and mentors medical assistants after orientation during their transition to practice.
Facilitates the transition to practice by providing in-person guidance and support in the clinical settings.
Ensures adherence to clinical guidelines, protocols, and standards, offering constructive feedback and evaluation throughout the process.
Serves as a role model for professionalism, effective communication, time management, and critical thinking.
Assists new hires in developing core clinical competencies and adapting to the responsibilities of the medical assistant role.
Provides support, encouragement, and resources to ease the challenges of adjusting to the clinical environment.
Addresses new hire's questions and concerns, offering insights into day-to-day operations and best practices within the medical practice.
Collaborates with supervisors and clinical partners to ensure that the Medical Assistant is competent and functioning at top of certification. |
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Education
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Must be a high school graduate or the equivalent with GED. Must have completed a medical assistant program that meets certification eligibility requirements. |
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Licensure/Certification
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Must be a Certified Medical Assistant (CMA) through American Association of Medical Assistants (AAMA). CPR required. |
Experience
5 years physician office/ambulatory care experience required.
Other Qualifications
Demonstrates knowledge in the application of policies, procedures, and protocols. Medical office ambulatory knowledge. Must have good written and verbal skills. Knowledge of EPIC. Demonstrated ability to mentor, teach, and provide feedback to others. Strong communication, interpersonal, and organizational skills. Ability to model professionalism and uphold high standards of patient care.
Parkview is 14,000 strong
Parkview Health is a not-for-profit, community-based health system serving northeast Indiana and northwest Ohio. Our mission is to improve health and inspire well-being in the communities we serve. As the region’s largest employer, Parkview Health employees more than 14,000 co-workers and includes 10 hospitals with an extensive network of primary care and specialty care physicians. We strive to embrace diversity and inclusion among our co-workers and offer a range of resources to advance you in your personal and professional journey. Our physicians, leaders and co-workers work together to create an excellent experience for every person, every day. With multiple non-clinical and clinical employment opportunities, you are sure to find your passion and discover your life-changing career today within the Parkview Health system.
To talk to a Parkview recruiter now, text “Parkview” to 97211.
A culture that just feels right.
At Parkview, we are known for our quality of care, innovation and collaboration among all care team members. Our culture can be seen and felt when walking through our front door and continues into the clinical care areas and administrative offices. Our nurses and leadership display shared values, friendliness, genuine compassion and a dedication to providing excellent care to every person, every day. But this caring continues beyond our doors as well. As a mission-driven, not-for-profit health system, Parkview also gives back to the community. Each year, we sponsor numerous outreach initiatives to address the health priorities of our region. Because at Parkview, we believe in better – not just for patients, but for the entire community.