Nov 29, 2021

Monitor Technician I Telesitter - Intensive Care EICU

  • Providence
  • Seattle, WA, USA
Full-time Intensive Care

Job Description


Swedish Medical Center is looking for a Monitor Technician I Telesitter (0.9 FTE, Night SHIFT) to work in the Intensive Care EICU at First Hill in Seattle, WA

A member of the Patient Care Services team the TeleICU Monitor Technician I Telesitter functions to provide continuous close monitoring for behavioral management or protective management observation. Patients may require observation for patient behaviors/disorders, medical conditions, falls risks and or special needs.

In this position you will:

  • General Customer Service • Works with physicians, nurses and other hospital staff to identify needs, resolve problems or provide other information. Answers and triages phone calls to the TeleICU Team: MT, eMD, eRN. May assist in answering eLert calls from the ICUs when clinicians are actively consulting. Ability to use discretion and courtesy when working with patients, visitors, and staff. Communicates with hospital staff and responds quickly to patient behavioral changes.
  • New Admissions, Transfer & Discharge (ADT) Activities in Monitoring System • Ensures updated ADT data is entered into monitoring systems. Ensures continuous trending or video streaming for assigned monitored beds or devices in the system at all times by utilizing unit guidelines for alarm parameter and safety criteria notification and escalation with appropriate communication tool. • Collaborates with the nurse and other team members to organize and prioritize functions necessary for patient admission and care delivery. • Immediately summons the nursing staff if the patient requires assistance.
  • Electronic Medical Record “EMR” • Proficient in reviewing EMR to obtain additional information needed for job duties such as ADT, patient name, campus, room location, nursing assignment, etc.
  • Environment of Care & Regulatory Readiness • Follows department regulatory standards i.e. keeps hallways clear, workstation and equipment plugged in and functioning. Keep work area clean and clutter free. • Participates in system-wide emergency situations as directed. • Actively participates in the unit, department and system-wide educational activities including Quality Improvement and safety programs as appropriate.
  • Other Duties For TeleICU Monitor Technician I Telesitter • Ensures and communicates with the bedsides staff that patient identifiers are used to assign device upon initiation/discontinuation of patient monitoring. Admit, discharge and document assignment information: patient name, room number, campus, monitor/device number, communication device (pager, cell phone, on-person audio device, etc.), and RN assigned to patient on TeleICU forms and patient log. Participates in hand-off of pertinent information/behavior about assigned patients when arriving on the unit and upon completion of shift assignment. • Validates alarm parameter settings and adjusts according to unit protocol. Ensures alarms are assigned to the correct devices as applicable. (pagers, devices). Responds appropriately and timely to alarm and safety notifications. Prioritizes simultaneous situations and remaining alert at all times while on duty. Adheres to emergency policies and procedures associated with patient care. Demonstrates safe work practices and attitudes, follows safety rules, works to prevent unsafe conditions and behaviors, and participates in organizational and department culture of safety initiatives. • Validates patient assignment information is correct during hand-offs such as the beginning of each shift, coverage for breaks and at the nursing units’ change of shift. • Gives report to relief staff, including items that require follow up. Prepares and updates patient worksheets for the following shift. Assigns and sets up pagers and/or monitoring equipment appropriately. Maintains unit worksheets and records. • Seeks help or advice as soon as possible when patient appears to pose a threat to themselves or others. Participates in a collaborative identification and reporting of patient safety issues. Assures patient environment safety. Seeks assistance with removal of any potential safety hazard from room and reports findings to charge RN. Reports and escalates unresolved patient safety monitoring issues to the appropriate stakeholders, including quality variance reports. • Communicates, troubleshoots and escalates monitoring issues with the bedside caregivers and other hospital departments regarding concerns with faulty equipment, work orders or other issues. For example low battery, loss of signal or disconnection from the monitoring network, equipment issues, etc.


Required qualifications for this position include:

  • 6 months Acute care experience or one year of skilled nursing experience as a nurse assistant certified (NAC) or license practical nurse, nurse technician.
  • Current Washington State certification as a Nursing Assistant Certified.
  • Basic Life Support (BLS) for Health Care Providers required at time of hire from American Heart Association (AHA) or Military Training Network (MTN).
  • Washington State Medical Assistant - Registered will be required with Swedish Medical Center facility application completed within 7 days of hire. Must obtain active license within 60 days of hire. Employee will not be authorized to practice independently until registration is obtained.

Preferred qualifications for this position include:

  • Using electronic medical record.
  • As MT.

About Swedish Shared Services

Swedish is the largest, most comprehensive, nonprofit health provider in the Greater Seattle area. Our expanding network of facilities currently includes three hospital locations in Seattle, a hospital in Edmonds and the new Swedish Issaquah campus. It also consists of Swedish Medical Group’s network of primary care clinics, and affiliations with suburban hospitals and specialty clinics throughout Greater Seattle.

Each campus has a local operations leadership team, supported by centrally located and led corporate services, such as Human Resources, Financial and Information Services.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit

Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Night

Job Category: EKG and Monitor Techs

Location: Washington-Seattle

Work Locations: First Hill Heath Bldg (WA204) 801 Broadway Seattle, 98122

Req ID: 305732