Jul 25, 2021

HEALTH CARE NAVIGATOR

  • BayCare Health System
  • Dunedin, FL, USA

Job Description

HEALTH CARE NAVIGATOR(

Job Number:

217935)

Description

The Health Care Navigator is responsible for providing eligibility and enrollment assistance to uninsured and underinsured individuals and families and to anyone seeking more affordable health care options. This position requires participation in community events, travel to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options. As part of the Financial Assistance department, this position will support all efforts to assist the uninsured and underinsured patients, as well as insured patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions.

Required Education and Experience includes 3 years customer service, community outreach or social services related experience with High School Diploma or 1 year customer service, community outreach or social services related experience with Associates Degree.

Qualifications

Certifications and Licensures
None Required

Education
RequiredHigh School or EquivalentReference summary for details
OrAssociate'sReference summary for details

Experience
Required3 yearsCustomer Service
Or3 yearsCommunity Outreach
Or3 yearsSocial Services Related
Or1 yearReference summary for details

Specific Skills
RequiredWork independently
RequiredMedical terminology use and understanding
RequiredCustomer service skills
RequiredOrganizational skills
RequiredCritical thinking skills
RequiredWritten and verbal communication skills
RequiredTime management skills
RequiredWork a flexible schedule, including weekends, holidays and evenings
RequiredSuccessfully complete and pass any required training
RequiredComputer skills appropriate to position
RequiredWork with a team
RequiredWork with diverse personalities and interact with all levels of the organization
RequiredMulti-tasking skills
PreferredBilingual

Organization

: 0020-BAYCARE HEALTH SYSTEM

Primary Location

: FL-Dunedin-Mease Dunedin Hospital
Schedule: Monday, Tuesday, Wednesday, Thursday, Friday

Shift

: Days
Shift Hours: 8-4:30pm
Weekend Work: Occasional
On Call: No
Employment Status: ACTIVE FULL TIME