Jul 22, 2021

Senior Patient Services Representative - Neurology Clinic

  • Swedish
  • Seattle, WA, USA

Job Description


Swedish Medical Group is looking for a Senior Patient Services Representative (1.0 FTE, Day Shift) to work in Neurology Clinic at Swedish Medical Group in Seattle, WA.

The Senior Patient Services Representative is responsible for providing front office services to patients; coordinating surgeries, procedures and deliveries with physician, hospital and patient schedules; performing clerical and records activities in support of patients and staff.

In this position you will:

  • Schedule and coordinate patient pre-op, surgery, and post-op appointments
  • Collaborate effectively with physicians, hospitals and medical staff to meet scheduling demands
  • Greet and check in patients in a friendly and courteous manner in person and on the phone; direct flow of patients and calls
  • Ensure required authorizations are obtained and communicated to appropriate parties (insurance carriers, patients, etc.) in a timely manner
  • Oversee the accurate coding, processing and invoicing of surgery, procedural and hospital charges


Required qualifications for this position include:

  • Six (6) months experience coordinating and scheduling surgery, procedural, and delivery schedules

Preferred qualifications for this position include:

  • Clerical experience in a medical facility desired

About Swedish Medical Group

Swedish Medical Group (SMG) is a successful, performance-driven division of Swedish Health Services, the largest non-profit health provider in the Greater Seattle area. The SMG network includes 128 primary care and specialty care clinics.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Work Locations: Cherry Hill James Tower (WA197) 550 17th Ave Seattle, 98122

Req ID: 299942