Jul 22, 2021

Patient Services Coordinator II - Colorectal Surgery Clinic First Hill

  • Swedish
  • Seattle, WA, USA

Job Description


Swedish Medical Center is looking for a Patient Services Coordinator II (1.0 FTE, Days) to work in Colorectal Surgery Clinic at Swedish First Hill in Seattle, WA.

The Patient Services Coordinator II functions as an integral team member of the Swedish Colorectal Surgery Team providing support and clinical coordination of multiple patient care services. The PSC II exercises independence in the planning and accomplishment of a wide spectrum of clerical and administrative duties.

At Swedish, we are passionate about healthcare for our caregivers. Full-time caregivers (0.75-1.0 FTE) who earn less than $60,000 per year will be offered the Swedish PPO Medical Plan with a $0 premium cost, including dependent coverage

Apply Today! Applicants that meet qualifications will receive a text with some additional questions from our Modern Hire system.

In this position you will:

  • Coordinates clinic schedule to determine availability for appointments.
  • Uses SMC computer systems efficiently and effectively. Able to learn new computer applications as they evolve.
  • Schedules outside clinic appointments, diagnostic tests, non-invasive procedures, and surgical procedures. Coordinates with other departments involved in patient appointments and care, such as transportation and interpreter services.
  • Contacts patients regarding appointments or changes in appointments, as needed.
  • Acts as a courier between various departments for delivery and pick-up of confidential patient material.
  • Completes initial assessment on newly referred patients and distributes to the appropriate individuals. Obtains pertinent records/films in preparation for appointment.
  • Acquires pertinent records (films, imaging and pathology reports) to submit for radiologist review prior to scheduled appointment.


Required qualifications for this position include:

  • High school diploma or GED required
  • Medical Terminology Certification or successful completion of a Medical Terminology course within 6 months from date of hire
  • Experienced in obtaining insurance verification's, referrals and authorizations.

Preferred qualifications for this position include:

  • Associate's Degree with emphasis in Health Care.
  • 1 year of experience in a healthcare setting preferred (i.e. Physicians Office, Scheduler, etc)

About the First Hill Campus

The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: Full-time

Shift: Day

Job Category: Medical Assistant

Location: Washington-Seattle

Work Locations: First Hill Arnold Bldg (WA181) 1221 Madison Seattle, 98104

Req ID: 295164