Jul 22, 2021

Patient Services Coordinator - Women and Infants Outpatient Services

  • Swedish
  • Seattle, WA, USA

Job Description


Swedish Medical Center is looking for a Patient Services Coordinator (Per Diem, Day Shift) to work in the Lytle Center, Women and Infants Outpatient Services at Swedish First Hill in Seattle, WA.

We are seeking a detail focused, caring, and thoughtful individual to complete patient services coordination while promoting the goals and upholding the ideals of Swedish Medical Center in providing excellent care and experience for our diverse patient population. The Patient Services Coordinator is a member of the Women and Infants Outpatient Services team and is responsible for day to day functions of the Swedish Birth and Family Education Program and the Swedish Breastfeeding Center’s pump rental program and associated retail.

In this position you will:

  • Answers Birth and Family Education and Breast Pump Rental phone line within 3 rings, unless otherwise engaged.
  • Registers clients for classes in the Birth and Family Education program via online registration, phone and walk-in.
  • Prepares and distributes daily class rosters to instructors.
  • Prepares and records outgoing phone message indicating daily classes, times and locations by 9am.
  • Ensures that all voice mail messages are returned the same day or the next morning if left after 3pm or over the weekend.


Required qualifications for this position include:

  • High school education or GED equivalent
  • Two (2) years experience in an office setting using computers

Preferred qualifications for this position include:

  • College experience
  • Experience interacting with hospital patients
  • Breastfeeding experience useful

About the First Hill Campus.

The 697-bed tertiary-care center on the Swedish/First Hill campus is the flagship of the Swedish health-care system. Swedish/First Hill has one of the most active and advanced birthing programs in Washington state and houses a Level III neonatal intensive-care unit. More surgeries are performed each year at Swedish/First Hill than at any other facility in the region; volumes include more total joint replacements than any other medical center in the state.

We offer comprehensive, best-in-class benefits to our caregivers. For more information, visit


Our Mission

Our Mission is to improve the health and well-being of each person we serve.

Our Vision is Health for a Better World.

About Us

Swedish is the largest not-for-profit health care system in the greater Seattle area. It is comprised of five hospital campuses (First Hill, Cherry Hill, Ballard, Edmonds and Issaquah); emergency rooms and specialty center in Redmond (East King County) and the Mill Creek area in Everett; and Swedish Medical Group, a network of more than 128 primary care and specialty care locations throughout the greater Puget Sound area. Swedish employs nearly 13,000 caregivers (all employees), including nearly 1,400 providers. Whether through physician clinics, education, research and innovation or other outreach, we're committed to caring for the people in our region and beyond. Swedish is proud to be an Equal Opportunity Employer Swedish does not discriminate on the basis of race, color, gender, disability, protected veteran, military status, religion, age, creed, national origin, gender identity, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law.

Schedule: On Call

Shift: Day

Job Category: Patient Services

Location: Washington-Seattle

Work Locations: First Hill Heath Bldg (WA204) 801 Broadway Seattle, 98122

Req ID: 286091