Jul 22, 2021

Health Care Navigator - St. Joseph's Hospitals

  • BayCare Health System
  • Tampa, FL, USA

Job Description

Health Care Navigator - St. Joseph's Hospitals(

Job Number:



BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community. We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. Our team members focus on tomorrow by achieving personal and professional success today.

The Health Care Navigator is responsible for:
·Providing eligibility and enrollment assistance to uninsured and underinsured individuals and families and to anyone seeking more affordable health care options.
·This position requires participation in community events, travel to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options.
·As part of the Financial Assistance department, this position will support all efforts to assist the uninsured and underinsured patients, as well as insured patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions.

Required Education and Experience includes 3 years customer service, community outreach or social services related experience with High School Diploma or 1 year customer service, community outreach or social services related experience with Associates Degree.

Take advantage of our competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals and team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!


Certifications and Licensures
None Required

RequiredHigh School or EquivalentReference summary for details
OrAssociate'sReference summary for details

Required3 yearsCustomer Service
Or3 yearsCommunity Outreach
Or3 yearsSocial Services Related
Or1 yearReference summary for details

Specific Skills
RequiredWork independently
RequiredMedical terminology use and understanding
RequiredCustomer service skills
RequiredOrganizational skills
RequiredCritical thinking skills
RequiredWritten and verbal communication skills
RequiredTime management skills
RequiredWork a flexible schedule, including weekends, holidays and evenings
RequiredSuccessfully complete and pass any required training
RequiredComputer skills appropriate to position
RequiredWork with a team
RequiredWork with diverse personalities and interact with all levels of the organization
RequiredMulti-tasking skills



Primary Location

: FL-Tampa-St. Joseph's Hospital
Schedule: Monday, Tuesday, Wednesday, Thursday, Friday


: Days
Shift Hours: 8:00 AM -4:30 PM
Weekend Work: Occasional
On Call: No
Employment Status: ACTIVE FULL TIME