This role has a dual reporting structure and thus requires effective and clear communication among supervisors and clinic departments. Presents patient with an ABN and explains why the test is non-covered. Performs specimen collection, including venipuncture, capillary draws, urine collection, and culture receipt. Demonstrates proper infection control. Demonstrates proper patient identification. Performs proper and prompt preparation of specimen for transport. Performs proper drug screen collection and processing, including chain of command. Performs waived testing. Performs proper pre-analytical and post-analytical processing of lab specimens. Answers lab phones, and responds to questions. Demonstrates ability to recognize emergent conditions and reacts appropriately. Provides services in a professional and patient centered manner. Actively participates in lab process improvement project.
Responsible for reconciling the interface to properly reconcile lab results. Ensures reconciliation of all lab orders within the computer system. Ensures that all lab equipment is calibrated appropriately and that all lab related logs and manuals are kept current.
Responsible for working as part of the clinical team, following leadership orders for care of patients and related medical and clerical support functions. These support functions will vary but will include accompanying patients to exam rooms, preparing patients for exams, performing and documenting vital signs, assisting with procedures, preparing and administering medications with physician’s authorization, performing EKGs, using CPR skills when required, drawing blood, and providing patient education with regards to office policies, medication, and management of disease, home treatments, and special diets. Other duties may include retrieval of lab and x-ray reports, calling in prescriptions, telephone triage, obtaining referrals and authorizations, completing medical forms and other duties as assigned. Responsible for ordering medical and office supplies, stocking exam rooms, cleaning rooms, cleaning instruments, disposing of biohazard waste according to OSHA standards, and performing accurate, legal, and ethical documentation at all times, and adhering to all HIPAA guidelines/regulations.
Education & Experience:
-Certification from nationally recognized agency, required. Accepted agencies and certifications include:
-American Heart Association Healthcare provider course with Basic Life Support (BLS) certification required to be initially completed with the TH Organizational Development Office within 30 calendar days of hire date (exceptions to obtain certification from a provider other than the TH Organizational Development Office are approved by TH Organizational development on a case by case basis). BLS Recertification is required every two (2) years.
Physical Requirements: Light Physical Agility Test (PAT) Rating
While performing the duties of this job, the employee is frequently (activity or condition exists from 1/3 to 2/3 of the time) required to stand, sit, and walk; frequently to use hands, fingers; and frequently to talk or hear. The employee must exert up to 15 pounds of force occasionally (activity or condition exists up to 1/3 of the time), and/or up to 5 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.