- Neurosurgery Clinic - (Full-Time, Day Shift) -
Our mission is to participate in Jesus Christ’s ministry, bringing health, healing, and wholeness to humanity by: Creating a supportive faculty practice framework that allows Loma Linda University School of Medicine physicians and surgeons to educate, conduct research, and deliver quality health care with optimum efficiency, deploying a motivated and competent workforce trained in customer service and whole person care principles and providing safe, seamless and satisfying health care encounters for patients while upholding the highest standards of fiscal integrity and clinical ethics. Our core values are compassion, integrity, excellence, teamwork, humility, and justice.
The Medical Assistant/Patient Services Representative-Neurosurgery is assigned to, and performs patient-oriented procedures and tasks within the scope of their education and training, under the supervision of physician, supervisor, or licensed staff person. Performs transcription functions by shadowing a provider and taking notes in the electronic medical record. Records the history of present illness, medical history, review of systems, positive findings from the physical exam and the provider's impression and plan and is accountable for the accurate transcription of medical reports, history, and physical , etc. Accurately and thoroughly document in the patient’s medical record only information that is verbalized (i.e. Word for word) by the physician and/or independent licensed practitioners for whom he or she is scribing. Performs other duties as needed.
High School Diploma or GED required. Graduate of a Medical Assistant (MA) program required. Minimum six months of customer service, general office or Receptionist vocational training experience required, preferably in the medical field. Medical Assistant (MA) certification required. Basic Life Support (BLS) certification from the American Heart Association (AHA) required.
Knowledge of outpatient clinic front and back office practices and policies. Able to: read; write legibly; speak in English (and Spanish preferred) with professional quality; use computer and software programs necessary to the position; troubleshoot and calibrate patient care equipment. Relate and communicate positively, effectively, and professionally with others; be assertive and consistent in following and/or enforcing policies; work calmly and respond courteously when under pressure; lead, supervise, teach, and collaborate; accept direction. Communicate effectively in English in person, in writing, and on the telephone; think critically; work independently with minimal supervision; perform basic math functions; manage multiple assignments effectively; work well under pressure; problem solve; organize and prioritize workload; recall information with accuracy; pay close attention to detail. Distinguish colors and smells as necessary for patient care; hear sufficiently for general conversation in person and on the telephone; identify and distinguish various sounds associated with the work place/patient care; see adequately to read computer screens, medical records, and written documents necessary to position; discern temperature variances through touch.