Apr 10, 2021

Health Care Navigator - St. Joseph's Hospitals

  • BayCare Health System
  • Tampa, FL, USA

Job Description

Health Care Navigator - St. Joseph's Hospitals(Job Number: 212222) Description   BayCare is currently in search of our newest Team Member who is passionate about providing outstanding customer service to our community.  We are looking for an individual seeking a career opportunity with one of the largest employers within the Tampa Bay area. Our team members focus on tomorrow by achieving personal and professional success today.  The Health Care Navigator is responsible for: ·Providing eligibility and enrollment assistance to uninsured and underinsured individuals and families and to anyone seeking more affordable health care options.  ·This position requires participation in community events, travel to offsite locations to meet with individuals, and public speaking to raise awareness about health insurance coverage options.  ·As part of the Financial Assistance department, this position will support all efforts to assist the uninsured and underinsured patients, as well as insured patients with health care access issues; including enrollment, education, appointments, transportation and prescriptions. Required Education and Experience includes 3 years customer service, community outreach or social services related experience with High School Diploma or 1 year customer service, community outreach or social services related experience with Associates Degree. Take advantage of our competitive total reward package including benefits, paid time off, tuition reimbursement, 401k match and additional yearly contribution, yearly performance appraisals and team award bonus, community discounts and the chance to be part of an amazing team and a great place to work!    Qualifications   Certifications and Licensures None Required Education Required High School or Equivalent Reference summary for details Or Associate's Reference summary for details Experience Required 3 years Customer Service Or 3 years Community Outreach Or 3 years Social Services Related Or 1 year Reference summary for details Specific Skills Required Work independently Required Medical terminology use and understanding Required Customer service skills Required Organizational skills Required Critical thinking skills Required Written and verbal communication skills Required Time management skills Required Work a flexible schedule, including weekends, holidays and evenings Required Successfully complete and pass any required training Required Computer skills appropriate to position Required Work with a team Required Work with diverse personalities and interact with all levels of the organization Required Multi-tasking skills Preferred Bilingual     Organization: 0020-BAYCARE HEALTH SYSTEM Primary Location: FL-Tampa-St. Joseph's Hospital Schedule: Monday, Tuesday, Wednesday, Thursday, Friday Shift: Days Shift Hours: 8:00 AM -4:30 PM Weekend Work: Occasional On Call: No Employment Status: ACTIVE FULL TIME