The Anatomic Pathology Operations manager is responsible for the development and management of the accessioning, pathology administrative, histology, cytology and anatomic pathology department operations with emphasis on: day-today operations; developing mechanisms to measure, monitor, and improve specimen processing quality and turnaround times; and maintaining good relationships with customers, physicians, and colleagues to ensure customer satisfaction.
Support Pacific Diagnostic Laboratories mission, vision, goals and management decisions.
Continuously monitor and evaluate histology, cytology and anatomic
pathology operations and workflow, instituting adjustments as
ensure optimal quality, efficiency, productivity, and turnaround times.
Communicate with clients, sales and marketing, staff, pathologists and administration, regarding laboratory issues and client needs/ concerns.
Provide leadership and manage assigned departments, make decisions, solve problems, develop procedures and conduct and attend meetings.
Maintain required departmental and statistical records and reports
Manage the employee hiring process including developing and updating job descriptions in conjunction with Human Resources, developing performance expectations, and identifying essential functions, knowledge, skills and abilities required for applicable positions within the department.
Manage employee performance by coaching counseling, motivating, and evaluating employees on a continual basis, implement disciplinary action as needed and in consultation with Human Resources.
Ensure effective employee relations by sustaining an ethical,
non-discriminatory and safe work
environment and establishing effective communication lines and methods. Identify and solve employee problems, manage conflict, and respond to grievances as needed.
Establish and execute departmental long and short-term goals
Assist in the strategic development of the laboratory services
Achieve budget profitability objectives through controlling
costs or increasing market share by
effectively utilizing personnel and resources.
Oversee departmental training and competency program
Maintain appropriate standards to meet all licensing and regulatory requirements and uphold company policies and integrity.
Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals.
Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data.
Must be familiar with and abide by the Corporate Compliance Program and all corporate policies, including Privacy and Security policies.
Work with other departments within PDL/Cottage Health
Bachelor’s Degree in a biological science field
HT or CT ASCP registry is required.
Maintain appropriate continuing education for certification/licensure and to increase basic knowledge
Minimum of five years of management experience with relevant histology/cytology methods is required.