We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.
At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!The Panel Care Coordinator functions as an intermediary between the Medical Team and the patient. In this capacity, the role is designed to provide first line support to electronic and telephonic queries. This requires the Panel Care Coordinator to proactively manage patient care for those non-office visits. As the primary conduit for the transmission of information between patient and Medical Staff, the Panel Care Coordinator will need to use their discretion to convey pertinent information to the Medical Team to correctly prescribe a treatment plan. The goal of this position is to gather, assimilate and convey the correct information to the Medical Team to provide a timely treatment plan.
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential duties.
This job description is a summary of the primary duties and responsibilities of the job and position. It is not intended to be a comprehensive or all-inclusive listing of duties and responsibilities. Contents are subject to change at Ochsner's discretion.
Required – Completion of an accredited Medical Assistant Program
Required – 1 year experience as a Medical Assistant
Required – Medical Assistant Certification
Knowledge Skills and Abilities (KSAs)
Physical and Environmental Demands
The physical essential functions of this job include (but are not limited to) the following: Frequently exerting 10 to 20 pounds of force to move objects; occasionally exerting up to 100 pounds of force. Physical demand requirements are in excess of those for sedentary work. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.