Aug 21, 2020

AVP - Lab Service Line

  • Ochsner Health
  • Jefferson, LA, USA
Full time

Job Description

We've made a lot of progress since opening the doors in 1942, but one thing has never changed - our commitment to serve, heal, lead, educate, and innovate. We believe that every award earned, every record broken and every patient helped is because of the dedicated employees who fill our hallways.

At Ochsner, whether you work with patients every day or support those who do, you are making a difference and that matters. Come make a difference at Ochsner Health and discover your future today!

This job handles the long term planning , direction and overall accountability for the assigned service line departments, providing for effective business, financial, regulatory and clinical activities as well as interoperability of the departments within the respective region; meets regularly with key internal customers at assigned campuses and addresses issues and concerns in a timely manner; prepares operating and capital budgets and provides financial oversight; collaborates with key service line leaders and regional Lab Directors and works effectively with physician leadership specifically with the appointed physician partner, as well as the service line physician and administrative leader. Interprets and communicates organizational and service line goals and strategic programs.


Required - Bachelor’s Degree in Healthcare, Business Administration or related field

Preferred - Master’s Degree in Healthcare, Business Administration or related field

Work Experience

Required – 7 years of experience in Healthcare Management

Preferred – Experience in process improvement, LEAN/6 Sigma, or Project Management


Preferred – ASCP Certified

Knowledge Skills and Abilities (KSAs)

  • Effective verbal and written communication skills and the ability to present complex information clearly and professionally both verbally and visually to varying levels of individuals throughout the organization.
  • Must have computer skills and dexterity required for data entry and retrieval of information
  • Must be proficient with Windows-style applications, various software packages specific to role, and keyboard Must be proficient with Windows-style applications, various software packages specific to role and keyboard.
  • Must be able to analyze and interpret data sets and financial reports
  • Strong interpersonal skills including the ability to relate to executive management, clinical professionals and vendor partners, as well as lead in a matrix reporting environment.

Job Duties

  • Ensures quality of care and patient satisfaction measured by division performance reviews, accreditation and regulatory compliance, and patient advocacy scores.
  • Builds an engaged workforce through leadership, talent development and collaborative employee relationships.
  • Oversees research education and training to support cutting edge patient care and services.
  • Ensures operational profitability with sound financial performance.
  • Develops and maintains long term capital asset plans in compliance with regulatory guidelines to included equipment, technology and software applications.
  • Other related duties as required.

The above statements describe the general nature and level of work only. They are not an exhaustive list of all required responsibilities, duties, and skills. Other duties may be added, or this description amended at any time.

Remains knowledgeable on current federal, state and local laws, accreditation standards or regulatory agency requirements that apply to the assigned area of responsibility and ensures compliance with all such laws, regulations and standards.

This employer maintains and complies with its Compliance & Privacy Program and Standards of Conduct, including the immediate reporting of any known or suspected unethical or questionable behaviors or conduct; patient/employee safety, patient privacy, and/or other compliance-related concerns.

The employer is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or disability status.

Physical and Environmental Demands

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Sedentary Work - Exerting up to 10 pounds of force occasionally (Occasionally: activity or condition exists up to 1/3 of the time) and/or a negligible amount of force frequently (Frequently: activity or condition exists from 1/3 to 2/3 of the time) to lift, carry, push, pull, or otherwise move objects. Sedentary work involves sitting most of the time, but may involve walking or standing for brief periods of time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.

Normal routine involves no exposure to blood, body fluid or tissue and as part of their employment, incumbents are not called upon to perform or assist in emergency care or first aid.

The incumbent has no occupational risk for exposure to communicable diseases.

Because the incumbent works within a healthcare setting, there may be occupational risk for exposure to hazardous medications or hazardous waste within the environment through receipt, transport, storage, preparation, dispensing, administration, cleaning and/or disposal of contaminated waste. The risk level of exposure may increase depending on the essential job duties of the role.