About Vidant East Care
Vidant East Care provides critical care air and ground service to areas within 150 miles of Greenville, North Carolina. We are based at Vidant Medical Center, home of the region's only Level-1 Trauma Center and Children's Hospital. Vidant East Care is nationally recognized for safety, quality and service. We are fully accredited by CAMTS (the Commission on Accreditation of Medical Transport Systems). Since 1985, Vidant East Care has been committed to building relationships with our partners, patients and the communities we serve.
Professional: The Paramedic functions as a professional representative of the Vidant system and shall support and up-hold the mission, goals, and objectives of the system at all times. The Paramedic will:
a. utilize proper channels for improvement of the system.
b. at all times maintain a positive customer service approach.
c. maintain physical fitness and body weight as monitored by an annual physical exam (Eastcare).
d. maintain a professional and neat appearance while on duty and representing Vidant during other functions.
e. maintain a cooperative or team oriented working relationship with co-workers.
f. work and communicate effectively.
Clinical: The Paramedic is responsible for rendering advanced life support care to critically ill or injured patients as directed by physicians and in adherence with established protocols and standards of care.
The Paramedic will:
a. maintain skills through mandatory participation in continuing education sessions and clinical activities.
b. be knowledgeable of and able to operate critical life support equipment efficiently and safely.
c. attend required scheduled staff meetings unless excused by the management team.
d. thoroughly document patient care.
e. complete daily base duties such as patient follow-up and 24 hour report records (EastCare only)
f. perform all other duties as assigned.
Operational: The Paramedic is responsible for thorough knowledge of the Vidant policies and procedures, and shall assist in meeting operational goals and objectives.
Additionally the EastCare Paramedic will:
a. prepare for shift duties by inspecting equipment and on-board supply inventories at beginning of work shift;
b. assure proper maintenance and retrieval of Vidant EastCare and referring agency equipment;
c. maintain a clean patient transport environment, including all medical equipment, supplies and living quarters;
d. restock equipment and supplies immediately following each transport;
e. complete monthly duties as assigned;
f. operate communication equipment professionally;
g. assure safety of patients and all others functioning in and around the aircraft and ambulance:
h. respond promptly to Vidant EastCare pages in order to effect an expedited response;
i. Perform all Vidant EastCare missions as assigned.
Quality Improvement: The Paramedic shall be responsible for supporting and participating in the Vidant Quality Improvement Plan. The Paramedic will ensure adherence to, and updates as needed, Vidant policies and procedures, in conjunction/collaboration with the Vidant Leadership and the Medical Director.
Additionally EastCare Paramedics will:
a. participate in the Vidant EastCare Quality Improvement program by attending monthly Q/A and Safety committee meetings and follow through on various QI activities as assigned directly by the Medical Director or unit educator.
b. ensure adherence to, and updates as needed, Vidant EastCare policies and procedures, in conjunction/collaboration with the Educator and/or Medical Director;
c. participate in developing and completing research projects designed to advance or evaluate air medical transport.
Continuing Education: The Paramedic will:
a. assist with the orientation of new personnel to the Vidant system;
b. identify areas for continuing education specific to crews' needs interaction, etc;
d. participate in continuing education activities to maintain current medical command status.
e. Additionally, EastCare Paramedic will assist the Educator in designing, implementing and updating the continuing education program for the Vidant EastCare system
Staffing: As an employee of the Vidant system, the Paramedic shall support continuity of service through flexibility in scheduling and base assignment. The Paramedic will be prepared and prompt in reporting for scheduled shifts as assigned.
Special Projects: The Paramedic shall participate in system wide and unit-level projects on an ongoing basis.
Additionally, EastCare paramedics will support and participate in system wide and base site educational activities to area hospitals and community health agencies.
Patient Confidentiality and Privacy: The Paramedic shall protect the privacy of all patient information in accordance with the Vidant Privacy policies, procedures, and practices, as required by federal and state laws.
Additinally the EastCare Paramedic will:
a. access protected health information and other patient information only to the extent that is necessary to complete his/her duties;
b. share such information only with those individuals and entities that have a "need to know" with regard to specific patient information;
c. report, without the threat of retaliation, any concerns regarding Vidant EastCare's policies and procedures on patient privacy and any observed practices in violation of that policy to the designated Privacy Officer;
d. actively participate in the Vidant EastCare privacy training programs;
High School Diploma or equivalent is required.
Graduate from an approved Paramedic program is required.
American Heart Association Basic Life Support, Current certification by the State of North Carolina as a Paramedic is required (EMT-P Certification)
Additional EastCare: ACLS and PALS prior to completing orientation