Phoenix Children's Hospital

       

Phoenix Children's Hospital is Arizona's only licensed children's hospital, providing world-class are in more than 40 pediatric specialties to our state's sickest kids. Though Phoenix Children's is one of the 10 largest freestanding children's hospitals in the country, rapid population growth in Arizona means the Hospital must grow as well. Phoenix Children's recently announced a $588 million expansion plan to bring its special brand of family-centered care to even more patients and families. The plan includes a significant upgrade of the Hospital's current campus, an aggressive physician recruitment effort, and new satellite centers in high growth areas of the Valley. For more information, visit the Hospital's Web site at www.phoenixchildrens.com.

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Phoenix Children's Hospital Phoenix, AZ, USA
The position provides comprehensive care coordination for patients as assigned and assesses the patients plan of care. The Case Manager is responsible for Length of Stay management and discharge planning. Develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, advocating and facilitating options and services to meet the patients health care needs. Interacts extensively with the care teams to support the clinical roadmap. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position works independently, receiving supervision of work activities from the Lead Case Manager and Case Management, Manager and is accountable for the quality of clinical services delivered by both them and community partners and identifies/resolves barriers which may hinder effective patient care. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Coordination of Care Manages a defined service line patient population to achieve optimal discharge and continuity of care outcomes in a manner that promotes sound financial stewardship and patient-family advocacy. Establishes estimated Length of Stay via MCG criteria and tools, Completes an initial screen of all patients on admission (not to exceed within 24 hours of admission) utilizing MCG criteria to identify needs related to care coordination and/or discharge planning. Leveraging MCG and other evidence-based guidelines, coordinates development and implementation of a comprehensive discharge care plan in collaboration with the clinical care team. Ensures plan of care is in place with all team members. Proactively collaborates with members of the interdisciplinary clinical care team to define and document a clear and comprehensive treatment plan, including post-discharge needs. Identifies and facilitates resolution of variances in the plan of care that may impact length of stay. Facilitates referrals to other disciplines, and monitors for appropriate follow-up. Facilitates and provides on-going communication with patient/family and escalates unresolved barriers to timely discharge to Case Management, Manager or Utilization Management Medical Director, as per department protocols. Reviews and analyzes third-party payer denials for in house patients, and communicates to attending physician , Case Management, Manager, Utilization Management Medical Director, and Utilization Management Nurse as per department protocols. Cultivates and maintains effective interaction/communication with members of the interdisciplinary care team and proactively engages patient and families in the delivery of care across the continuum of care. Reviews the patient daily for appropriate patient status , level of care and goal length of stay per established Case Management daily prioritization protocol , utilizing MCG criteria and communicates goal length of stay to clinical care team, patient and family. Keeps patient discharge information current in Case Manager EMR documentation. Assesses each patients status and activities daily as appropriate to patient needs. Ensures timeliness of care and identifies barriers to transition of care or discharge. Participates in interdisciplinary rounds and/or service line rounds with clinical care team. Regulatory responsibilities Reviews the patient daily (Observation and Inpatient) for appropriate status and meeting admission or discharge criteria. Obtains and reviews necessary medical reports and subsequent treatment plan requests to conduct ongoing care planning and discharge planning. Utilizes MCG guidelines/pathways to determine admission status, level of care, goal length of stay and continued provision of services as evidenced by audit of documentation in EMR. Documents avoidable days, extended length of stay, authorizations and denials for medical necessity in SCM and MIDAS as evidenced by audit. Communicates to Utilization Management Nurse data supporting denial appeals, or notification of potential denials. Communicates with payers to resolve potential denials. Working knowledge of DRG payment methodology and ICD-9/10 coding system. Provides Medicare/Tricare Rights and Detailed Notice of Discharge to patient and families. Transition and Discharge Planning Assures thorough, early and ongoing transition/discharge plans by collaborating with patients, families, payers and providers across the continuum of care. Assesses patient for appropriate discharge placement. Identifies presumed discharge location on admission. Consults with social services and other resources as needs or problems are identified. Communicates transition/discharge plans and problems to other case managers as care is transitioned. Ensures that healthcare team is proactive in making arrangements for transition/discharge, and ensures that each transition/discharge plan has clear goals that are attainable. Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Validates that family and patient are aware and understand discharge plan as demonstrated by documentation and feedback. Ensures that education and teaching for family and patient to support transition/discharge is begun as quickly as possible with the healthcare team. When appropriate, performs outpatient and clinic care coordination and monitors patients care as they transition between inpatient and outpatient service. Provides excellent customer service Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Keeps families and patients involved and informed as demonstrated by feedback. Facilitates and provides on-going communication with patient/family and interdisciplinary staff to identify and resolve potential barriers to discharge Communicates with payers to resolve potential denials. Responds to emails within 24 hours. Clear communication skills with all internal and external customers. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc. Leadership care coordination Provides unit and team leadership demonstrates strong, consistent clear communication and serves as central point of information informing all team members, including physicians, on patient status and goal length of stay. Keeps families and patients involved and informed as demonstrated by feedback. Cultivates and maintains effective interaction/communication with members of the medical staff, nursing staff, social workers, Utilization Management team and families to drive the care coordination process and to facilitate continuity of patient care. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
The position provides comprehensive care coordination for patients as assigned and assesses the patients plan of care. The Case Manager is responsible for Length of Stay management and discharge planning. Develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, advocating and facilitating options and services to meet the patients health care needs. Interacts extensively with the care teams to support the clinical roadmap. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position works independently, receiving supervision of work activities from the Lead Case Manager and Case Management, Manager and is accountable for the quality of clinical services delivered by both them and community partners and identifies/resolves barriers which may hinder effective patient care. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Coordination of Care Manages a defined service line patient population to achieve optimal discharge and continuity of care outcomes in a manner that promotes sound financial stewardship and patient-family advocacy. Establishes estimated Length of Stay via MCG criteria and tools, Completes an initial screen of all patients on admission (not to exceed within 24 hours of admission) utilizing MCG criteria to identify needs related to care coordination and/or discharge planning. Leveraging MCG and other evidence-based guidelines, coordinates development and implementation of a comprehensive discharge care plan in collaboration with the clinical care team. Ensures plan of care is in place with all team members. Proactively collaborates with members of the interdisciplinary clinical care team to define and document a clear and comprehensive treatment plan, including post-discharge needs. Identifies and facilitates resolution of variances in the plan of care that may impact length of stay. Facilitates referrals to other disciplines, and monitors for appropriate follow-up. Facilitates and provides on-going communication with patient/family and escalates unresolved barriers to timely discharge to Case Management, Manager or Utilization Management Medical Director, as per department protocols. Reviews and analyzes third-party payer denials for in house patients, and communicates to attending physician , Case Management, Manager, Utilization Management Medical Director, and Utilization Management Nurse as per department protocols. Cultivates and maintains effective interaction/communication with members of the interdisciplinary care team and proactively engages patient and families in the delivery of care across the continuum of care. Reviews the patient daily for appropriate patient status , level of care and goal length of stay per established Case Management daily prioritization protocol , utilizing MCG criteria and communicates goal length of stay to clinical care team, patient and family. Keeps patient discharge information current in Case Manager EMR documentation. Assesses each patients status and activities daily as appropriate to patient needs. Ensures timeliness of care and identifies barriers to transition of care or discharge. Participates in interdisciplinary rounds and/or service line rounds with clinical care team. Regulatory responsibilities Reviews the patient daily (Observation and Inpatient) for appropriate status and meeting admission or discharge criteria. Obtains and reviews necessary medical reports and subsequent treatment plan requests to conduct ongoing care planning and discharge planning. Utilizes MCG guidelines/pathways to determine admission status, level of care, goal length of stay and continued provision of services as evidenced by audit of documentation in EMR. Documents avoidable days, extended length of stay, authorizations and denials for medical necessity in SCM and MIDAS as evidenced by audit. Communicates to Utilization Management Nurse data supporting denial appeals, or notification of potential denials. Communicates with payers to resolve potential denials. Working knowledge of DRG payment methodology and ICD-9/10 coding system. Provides Medicare/Tricare Rights and Detailed Notice of Discharge to patient and families. Transition and Discharge Planning Assures thorough, early and ongoing transition/discharge plans by collaborating with patients, families, payers and providers across the continuum of care. Assesses patient for appropriate discharge placement. Identifies presumed discharge location on admission. Consults with social services and other resources as needs or problems are identified. Communicates transition/discharge plans and problems to other case managers as care is transitioned. Ensures that healthcare team is proactive in making arrangements for transition/discharge, and ensures that each transition/discharge plan has clear goals that are attainable. Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Validates that family and patient are aware and understand discharge plan as demonstrated by documentation and feedback. Ensures that education and teaching for family and patient to support transition/discharge is begun as quickly as possible with the healthcare team. When appropriate, performs outpatient and clinic care coordination and monitors patients care as they transition between inpatient and outpatient service. Provides excellent customer service Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Keeps families and patients involved and informed as demonstrated by feedback. Facilitates and provides on-going communication with patient/family and interdisciplinary staff to identify and resolve potential barriers to discharge Communicates with payers to resolve potential denials. Responds to emails within 24 hours. Clear communication skills with all internal and external customers. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc. Leadership care coordination Provides unit and team leadership demonstrates strong, consistent clear communication and serves as central point of information informing all team members, including physicians, on patient status and goal length of stay. Keeps families and patients involved and informed as demonstrated by feedback. Cultivates and maintains effective interaction/communication with members of the medical staff, nursing staff, social workers, Utilization Management team and families to drive the care coordination process and to facilitate continuity of patient care. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
The position provides comprehensive care coordination for patients as assigned and assesses the patients plan of care. The Case Manager is responsible for Length of Stay management and discharge planning. Develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, advocating and facilitating options and services to meet the patients health care needs. Interacts extensively with the care teams to support the clinical roadmap. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position works independently, receiving supervision of work activities from the Lead Case Manager and Case Management, Manager and is accountable for the quality of clinical services delivered by both them and community partners and identifies/resolves barriers which may hinder effective patient care. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Coordination of Care Manages a defined service line patient population to achieve optimal discharge and continuity of care outcomes in a manner that promotes sound financial stewardship and patient-family advocacy. Establishes estimated Length of Stay via MCG criteria and tools, Completes an initial screen of all patients on admission (not to exceed within 24 hours of admission) utilizing MCG criteria to identify needs related to care coordination and/or discharge planning. Leveraging MCG and other evidence-based guidelines, coordinates development and implementation of a comprehensive discharge care plan in collaboration with the clinical care team. Ensures plan of care is in place with all team members. Proactively collaborates with members of the interdisciplinary clinical care team to define and document a clear and comprehensive treatment plan, including post-discharge needs. Identifies and facilitates resolution of variances in the plan of care that may impact length of stay. Facilitates referrals to other disciplines, and monitors for appropriate follow-up. Facilitates and provides on-going communication with patient/family and escalates unresolved barriers to timely discharge to Case Management, Manager or Utilization Management Medical Director, as per department protocols. Reviews and analyzes third-party payer denials for in house patients, and communicates to attending physician , Case Management, Manager, Utilization Management Medical Director, and Utilization Management Nurse as per department protocols. Cultivates and maintains effective interaction/communication with members of the interdisciplinary care team and proactively engages patient and families in the delivery of care across the continuum of care. Reviews the patient daily for appropriate patient status , level of care and goal length of stay per established Case Management daily prioritization protocol , utilizing MCG criteria and communicates goal length of stay to clinical care team, patient and family. Keeps patient discharge information current in Case Manager EMR documentation. Assesses each patients status and activities daily as appropriate to patient needs. Ensures timeliness of care and identifies barriers to transition of care or discharge. Participates in interdisciplinary rounds and/or service line rounds with clinical care team. Regulatory responsibilities Reviews the patient daily (Observation and Inpatient) for appropriate status and meeting admission or discharge criteria. Obtains and reviews necessary medical reports and subsequent treatment plan requests to conduct ongoing care planning and discharge planning. Utilizes MCG guidelines/pathways to determine admission status, level of care, goal length of stay and continued provision of services as evidenced by audit of documentation in EMR. Documents avoidable days, extended length of stay, authorizations and denials for medical necessity in SCM and MIDAS as evidenced by audit. Communicates to Utilization Management Nurse data supporting denial appeals, or notification of potential denials. Communicates with payers to resolve potential denials. Working knowledge of DRG payment methodology and ICD-9/10 coding system. Provides Medicare/Tricare Rights and Detailed Notice of Discharge to patient and families. Transition and Discharge Planning Assures thorough, early and ongoing transition/discharge plans by collaborating with patients, families, payers and providers across the continuum of care. Assesses patient for appropriate discharge placement. Identifies presumed discharge location on admission. Consults with social services and other resources as needs or problems are identified. Communicates transition/discharge plans and problems to other case managers as care is transitioned. Ensures that healthcare team is proactive in making arrangements for transition/discharge, and ensures that each transition/discharge plan has clear goals that are attainable. Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Validates that family and patient are aware and understand discharge plan as demonstrated by documentation and feedback. Ensures that education and teaching for family and patient to support transition/discharge is begun as quickly as possible with the healthcare team. When appropriate, performs outpatient and clinic care coordination and monitors patients care as they transition between inpatient and outpatient service. Provides excellent customer service Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Keeps families and patients involved and informed as demonstrated by feedback. Facilitates and provides on-going communication with patient/family and interdisciplinary staff to identify and resolve potential barriers to discharge Communicates with payers to resolve potential denials. Responds to emails within 24 hours. Clear communication skills with all internal and external customers. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc. Leadership care coordination Provides unit and team leadership demonstrates strong, consistent clear communication and serves as central point of information informing all team members, including physicians, on patient status and goal length of stay. Keeps families and patients involved and informed as demonstrated by feedback. Cultivates and maintains effective interaction/communication with members of the medical staff, nursing staff, social workers, Utilization Management team and families to drive the care coordination process and to facilitate continuity of patient care. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
The position provides comprehensive care coordination for patients as assigned and assesses the patients plan of care. The Case Manager is responsible for Length of Stay management and discharge planning. Develops, implements, monitors and documents the utilization of resources and progress of the patient through their care, advocating and facilitating options and services to meet the patients health care needs. Interacts extensively with the care teams to support the clinical roadmap. The intensity of care coordination provided is situational and appropriate based on patient need and payer requirements. This position works independently, receiving supervision of work activities from the Lead Case Manager and Case Management, Manager and is accountable for the quality of clinical services delivered by both them and community partners and identifies/resolves barriers which may hinder effective patient care. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Coordination of Care Manages a defined service line patient population to achieve optimal discharge and continuity of care outcomes in a manner that promotes sound financial stewardship and patient-family advocacy. Establishes estimated Length of Stay via MCG criteria and tools, Completes an initial screen of all patients on admission (not to exceed within 24 hours of admission) utilizing MCG criteria to identify needs related to care coordination and/or discharge planning. Leveraging MCG and other evidence-based guidelines, coordinates development and implementation of a comprehensive discharge care plan in collaboration with the clinical care team. Ensures plan of care is in place with all team members. Proactively collaborates with members of the interdisciplinary clinical care team to define and document a clear and comprehensive treatment plan, including post-discharge needs. Identifies and facilitates resolution of variances in the plan of care that may impact length of stay. Facilitates referrals to other disciplines, and monitors for appropriate follow-up. Facilitates and provides on-going communication with patient/family and escalates unresolved barriers to timely discharge to Case Management, Manager or Utilization Management Medical Director, as per department protocols. Reviews and analyzes third-party payer denials for in house patients, and communicates to attending physician , Case Management, Manager, Utilization Management Medical Director, and Utilization Management Nurse as per department protocols. Cultivates and maintains effective interaction/communication with members of the interdisciplinary care team and proactively engages patient and families in the delivery of care across the continuum of care. Reviews the patient daily for appropriate patient status , level of care and goal length of stay per established Case Management daily prioritization protocol , utilizing MCG criteria and communicates goal length of stay to clinical care team, patient and family. Keeps patient discharge information current in Case Manager EMR documentation. Assesses each patients status and activities daily as appropriate to patient needs. Ensures timeliness of care and identifies barriers to transition of care or discharge. Participates in interdisciplinary rounds and/or service line rounds with clinical care team. Regulatory responsibilities Reviews the patient daily (Observation and Inpatient) for appropriate status and meeting admission or discharge criteria. Obtains and reviews necessary medical reports and subsequent treatment plan requests to conduct ongoing care planning and discharge planning. Utilizes MCG guidelines/pathways to determine admission status, level of care, goal length of stay and continued provision of services as evidenced by audit of documentation in EMR. Documents avoidable days, extended length of stay, authorizations and denials for medical necessity in SCM and MIDAS as evidenced by audit. Communicates to Utilization Management Nurse data supporting denial appeals, or notification of potential denials. Communicates with payers to resolve potential denials. Working knowledge of DRG payment methodology and ICD-9/10 coding system. Provides Medicare/Tricare Rights and Detailed Notice of Discharge to patient and families. Transition and Discharge Planning Assures thorough, early and ongoing transition/discharge plans by collaborating with patients, families, payers and providers across the continuum of care. Assesses patient for appropriate discharge placement. Identifies presumed discharge location on admission. Consults with social services and other resources as needs or problems are identified. Communicates transition/discharge plans and problems to other case managers as care is transitioned. Ensures that healthcare team is proactive in making arrangements for transition/discharge, and ensures that each transition/discharge plan has clear goals that are attainable. Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Validates that family and patient are aware and understand discharge plan as demonstrated by documentation and feedback. Ensures that education and teaching for family and patient to support transition/discharge is begun as quickly as possible with the healthcare team. When appropriate, performs outpatient and clinic care coordination and monitors patients care as they transition between inpatient and outpatient service. Provides excellent customer service Ensures that all elements of patients` needs are addressed in the transition/discharge plans. Keeps families and patients involved and informed as demonstrated by feedback. Facilitates and provides on-going communication with patient/family and interdisciplinary staff to identify and resolve potential barriers to discharge Communicates with payers to resolve potential denials. Responds to emails within 24 hours. Clear communication skills with all internal and external customers. Provides excellent service routinely in interactions with all customers, i.e. coworkers, patients, visitors, physicians, volunteers, etc. Leadership care coordination Provides unit and team leadership demonstrates strong, consistent clear communication and serves as central point of information informing all team members, including physicians, on patient status and goal length of stay. Keeps families and patients involved and informed as demonstrated by feedback. Cultivates and maintains effective interaction/communication with members of the medical staff, nursing staff, social workers, Utilization Management team and families to drive the care coordination process and to facilitate continuity of patient care. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH within their scope of practice. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly. Develops home contracts, level contracts, goals and objectives, accordingly chemical dependency, behavioral health, relationship issues. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. Participates fully in Clinical Supervision, as applicable, in accordance with Board of Behavioral Health Examiners requirements. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH within their scope of practice. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly. Develops home contracts, level contracts, goals and objectives, accordingly chemical dependency, behavioral health, relationship issues. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. Participates fully in Clinical Supervision, as applicable, in accordance with Board of Behavioral Health Examiners requirements. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH as an independently licensed social worker. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload and bill independently for those services. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. May provide clinical supervision if approved by the Board of Behavioral Health Examiners. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures. Creates documentation to bill for services, as appropriate. Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding chemical dependency, behavioral health, relationship issues. Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly Develops home contracts, level contracts, goals and objectives, accordingly. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. If approved by the Board of Behavioral Health Examiners, may provide clinical supervision in accordance with Board requirements Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Posting Note: This position is located in our hospital and will have a schedule of 10:00 A.M. - 6:00 P.M. You will have an opportunity to work with a great team working on assessments and theraputic interventions, for example. This position will require either the LCSW, LPC and LMFT certification. If you have a passion working with children and their family, we want to hear from you! This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH as an independently licensed social worker. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload and bill independently for those services. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. May provide clinical supervision if approved by the Board of Behavioral Health Examiners. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures. Creates documentation to bill for services, as appropriate. Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding chemical dependency, behavioral health, relationship issues. Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly Develops home contracts, level contracts, goals and objectives, accordingly. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. If approved by the Board of Behavioral Health Examiners, may provide clinical supervision in accordance with Board requirements Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Posting Note: This Social Worker II will require an LCSW, LMFT or LPC license. No weekends or evenings. Work shift M-F 10:00 a.m. -6:00 p.m. This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH as an independently licensed social worker. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload and bill independently for those services. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. May provide clinical supervision if approved by the Board of Behavioral Health Examiners. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures. Creates documentation to bill for services, as appropriate. Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding chemical dependency, behavioral health, relationship issues. Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly Develops home contracts, level contracts, goals and objectives, accordingly. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. If approved by the Board of Behavioral Health Examiners, may provide clinical supervision in accordance with Board requirements Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Posting Note: This position will have a choice in work schedule: 4/10's or 3/12's ( covering one day on weekend would be ideal) or M-F 10:00- 6:00 P.M. This position may be working in the ED department, primarily doing OP work; some situations may require doing some IP in the hospital as needed. Please include on your resume your preference for a work schedule based on what is being presented. Benefits provided. This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH as an independently licensed social worker. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload and bill independently for those services. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. May provide clinical supervision if approved by the Board of Behavioral Health Examiners. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures. Creates documentation to bill for services, as appropriate. Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding chemical dependency, behavioral health, relationship issues. Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly Develops home contracts, level contracts, goals and objectives, accordingly. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. If approved by the Board of Behavioral Health Examiners, may provide clinical supervision in accordance with Board requirements Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Posting Note: This position will have core business hours between 7:30 - 5:0, working with our" little patients" and their parents. Ideally, if you have experience working with trauma children, we would like to have you join us. Knowledge of various forms of therapeutic interventions is needed for this role. Creative thinking and flexibility in working in a new program is a must! License Required: LCSW, LMFT, or LCSW This position provides clinical assessment, therapeutic interventions, care coordination, transition planning and emotional support to patients and families at PCH as an independently licensed social worker. Participates as an interdisciplinary team member providing interventions with the patient/family that include a range of care from bio-psychosocial assessment, diagnosis, treatment planning, therapeutic interventions, crisis interventions, coordination of care, bereavement support, and transition/discharge planning. The position requires knowledge of family systems and interpersonal dynamics/relationships and is able to use that knowledge to assist patients and families in achieving therapeutic goals. Knowledge of mandated reporter responsibilities; use of financial, community and other resource networks; coordination with DCS, Police jurisdictions, and other governmental authorities; ability to advocate with outside systems; and, collaborate with medical staff. The position may provide individual, group, family therapeutic interventions for an assigned caseload and bill independently for those services. The position is responsible for implementation of patient treatment assignments, management of open patient records, and for collaborating with outside referral sources as applicable. May provide clinical supervision if approved by the Board of Behavioral Health Examiners. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Psychosocial assessments and Interventions Assesses the bio-psychosocial status, which may include, but not be limited to, mental health status, diagnostic impressions, support systems, safety issues, risk for abuse/ neglect, suicide risk assessment, evaluates clients for appropriateness of placement, coping skills, family systems, and cognitive abilities, etc. Identifies therapeutic goals to assist patient and family in improving family functioning, mental health, goal attainment, enhanced self-sufficiency, improve medical adherence, etc. Identify any barriers that impeded treatment and/or recovery, and help patient/family identify strengths and build on protective factors to assist with success at discharge, and collaborate with the interdisciplinary team to identify treatment plan goals and objectives to facilitate timely and efficient discharges and to participate in proactive transition/ discharge planning. Documentation Completes clinical record documentation in a timely manner and provides information to coordinate care, confirm demographic information, provide recommendations to assist colleagues and medical team with disposition planning as required by facility procedures. Completes handoff documentation to Social Work Department per Department procedures. Creates documentation to bill for services, as appropriate. Coordination of Care Develops plans and coordinates effective treatment interventions, develops comprehensive treatment plans, designs and implements therapeutic interventions for patients, accordingly. Cultivates and maintains effective interaction/ communication with members of the medical staff, nursing staff, case managers, peers and families to facilitate care coordination provide and continuity of care. Develop treatment goals and objectives of disciplines involved in patient care, plans and coordinates effective treatment interventions, develops and implements discharge planning As necessary, initiate and/or attend care conferences, interdisciplinary team rounds, and/or critical incidents/stress debriefings Perform care coordination and monitor patients as they transition between outpatient and inpatient service. Refers cases identified as risk management issues, peer review issues, or quality issues to appropriate departmental units. Participates in hospital and departmental operations initiatives to improve care delivery methods. As unit based allotted, conducts or facilitates individual, group and family therapy meetings in the form of process groups, didactic groups; holds regular update meetings with families; provides patient and family education regarding chemical dependency, behavioral health, relationship issues. Reviews open patient records to assure compliance with policy and procedures and delivery of services per treatment plan, accordingly Develops home contracts, level contracts, goals and objectives, accordingly. Education Maintains professional competency by regularly participating in a variety of educational programs and in services, reviewing relevant professional publications, participating in community based committees related to service line responsibilities, and/or participating in professional societies to ensure ongoing awareness of current methodologies, practices and philosophies as applied to the patient care population. Maintains current knowledge of community and other resources networks to meet patient and family needs, provides relevant resources, and assist, as necessary with connecting the patient/ family to the relevant resources. Transplant social workers receive ongoing education in the field of transplantation. If approved by the Board of Behavioral Health Examiners, may provide clinical supervision in accordance with Board requirements Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Arizona, USA
Posting Note: This position will involve assignment of the injection and infusion codes to both inpatient and outpatient encounters. This position assigns, per coding guidelines, the current version of ICD diagnosis and procedure codes and CPT-4 procedure codes for Observation, Same Day Surgery, Emergency Department, Urgent Care and/or Ancillary medical records. Completes coding for all accounts on a timely basis within the four day bill hold time frame. Follows up on all accounts needing coding queries or documentation completion by clinicians or medical staff. Demonstrates coding competencies with quality of coding and daily output of volume consistent with department productivity standards. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Maintains consistent coding accuracy rate of 95% or better. Assigns diagnosis codes and procedure codes utilizing the current version of ICD and CPT-4 coding classification systems in compliance with hospital guidelines, the current version of ICD Official Guidelines for Coding and Reporting, and UHDDS definitions. Meets the established productivity standards for each visit type coded. Abstracts clinical and requested data from the health record and enters into HRM with a 99% abstraction accuracy rate. Communicates with medical staff when appropriate to facilitate the assignment of proper diagnosis and procedure codes. Demonstrates competencies with all software and hospital systems utilized, including HRM, ChartMaxx, SCM, 3M Encoder, MedAptus and AMPFM. Monitors daily the Fatal Edit report to ensure all assigned records are coded on a timely basis within the four day bill hold time frame. Acts as a resource to hospital staff for all coding related questions. Responds in a timely manner to e-mails, bill edits, or other requests. Maintains professional certification and technical competency by attending education and training activities sponsored through the hospital, professional associations, and through independent study. Keeps apprised of current trends, developments and awareness of coding changes. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Arizona, USA
This position assigns, per coding guidelines, the current version of ICD diagnosis and procedure codes for Inpatient medical records or outpatient Infusion accounts. Completes coding for all accounts on a timely basis within the four day bill hold time frame. This position also follows up on all accounts needing coding queries or documentation completion by clinicians or medical staff. Demonstrates coding competencies with quality of coding and meeting department productivity standards. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Maintains consistent coding accuracy rate of 95% or better. Assigns diagnosis codes and procedure codes utilizing the current version of ICD diagnosis and procedure codes and CPT-4 coding classification systems in compliance with hospital guidelines, ICD-9-CM Official Guidelines for Coding and Reporting, and UHDDS definitions. Meets the established productivity standards for each visit type coded. Abstracts clinical and requested data from the health record and enters into HRM with a 99% abstraction accuracy rate. Communicates via Coding Queries with medical staff when appropriate to facilitate the assignment of proper diagnosis and procedure codes. Demonstrates competencies with all software and hospital systems utilized, including HRM, ChartMaxx, SCM, 3M Encoder, and AMPFM. Monitors daily the Fatal Edit report to ensure all assigned records are coded on a timely basis within the four day bill hold time frame. Acts as a resource to hospital staff for all coding related questions. Responds in a timely manner to e-mails, bill edits, or other requests. Maintains professional certification and technical competency by attending education and training activities sponsored through the hospital, professional associations, and through independent study. Keeps apprised of current trends, developments and awareness of coding changes. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Under direct supervision of the Manager of Professional Services, performs audits of medical records for compliance with federal coding regulation and guidelines. Uses knowledge of PCH policies and procedures to provide a second level review of all Codes (CPT, EM, ICD-10 etc.) to achieve and maintain compatibility with Government and PCH billing requirements and compliance standards. This position collaborates with Coding Educator to provide training and education to Coding and Medical Staff. This position also assists with coding production, as needed; reviews and resolves coding issues related to billing; researches complex coding issues and participates in process improvements related to coding and EM management. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Ensures compliance with Federal Coding Documentation Guidelines and PCH/PCMG official coding policies. Audits medical record documentation to identify under/over coding. Maintains current department policies related to coding and documentation requirements. Researches and resolves complex coding/documentation issues. Performs internal coding and documentation quality reviews of coded Ambulatory services and professional fee assignment of medical records to verify the accuracy and specificity of assigned codes in accordance with documentation guidelines. Communicates with providers regarding medical record documentation in order to maximize accuracy, completeness, and compliance with accepted standards of practice and current coding guidelines. Reviews accounts, when requested by the Physician Billing and Revenue Cycle Department and other clinical departments to research and resolve coding issues related to billing. Participates in continuing education activities to maintains current credentials, as well as to enhance knowledge and skills. Reviews Medical records for appropriate Diagnosis/EM/CPT/HCPCS codes and modifiers in compliance with Official Documentation Guidelines for Coding and Reporting as well as PCMG coding policies. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This mid-level level position performs all the duties of the HIM Technician and advanced duties such as general ROI requests, patient portal inquiries, MPI edits, importing of documents or charts, and research of chart requests in multiple systems in compliance with organizational policies and HIPAA and government regulations. Maintains the confidentiality of our patient's protected health information. At all times, ensures that only authorized individuals have access to the patient's health information. Recalls charts from offsite storage, other clinics, or specific areas to ensure complete charts are provided when necessary. Monitoring and completing transcription work queues. This position is also responsible for resolving problems with documents such as missing medical record numbers, wrong document name, etc.. Assists HIM Management with special projects. This position is required to cover weekends and holidays and may be assigned to a second or third shift. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Performs the basic HIM functions proficiently including scanning, chart retrievals from the floors and clinics, record editing, quality assurance, and customer calls. Maintains their productivity accurately and provides the information to the Lead via worksheet. Must answer telephones and other customer communications professionally and efficiently. Maintains a productivity level of scanning and QA at 95% or better. Must maintain a quality level of scanning and QA of 99% or better. Chart Run – retrieves records from several locations and escalates missing records or deviation from normal processes to the Lead. Scanning - Converts paper documents to electronic image (via scanning) Record Editing – deletes, adds, or moves documents to ensure the accuracy of the medical record and to avoid possible breach by having another patient’s document in the current patient’s record. Quality Assurance (QA) – Reviews scanned images against source document to ensure the quality of the image, the patient demographics are for the appropriate patient record, and the number of images scanned match those in the chart. Answers internal and external calls courteously and professionally and ensures the customer's request is addressed. Maintains productivity level at the 95% or better. Passes quality reviews for scanning accuracy at a 99% or better rate. Performs advanced HIM functions assisting other areas of HIM and PCH to ensure excellent customer service, proficient and timely processing of HIM work, and quality-focused outcomes. Performs these functions in compliance with organizational policies, HIPAA and State regulations, while maintaining confidentiality of our patients protected health information. At all times, ensures that only authorized individuals have access to the patients' health information. Chart Request – manages storage charts, send and request chart for pick-up and delivery. Manage internal tracking sheet to know the status and location of the chart. Scans paper record into Chartmaxx for clinician review and release of records. Imports – manages PDF importing documents from multiple different sources. Receives emails and obtains PDF documents from folders and imports the documents into patient records. Homebase - charts are picked up daily, weekly, monthly from specialty clinic that house current documents for patient care, charts are carefully reviewed for completeness, scan documents that have not been scanned to the EHR, return scanned chart back to clinic. MPI Edits – assists the MPI team to correct registration information when needed. ROI – Fully trained and assists the ROI team by answering customer telephone inquiries and releasing simple and continuation of care requests in a HIPAA compliant manner. Patient Portal – assists with patient portal inquiries and directs callers to appropriate person or process. Scanner - Maintains daily cleaning, troubleshoots scanner issues, and advise the IT department to get issues resolved. Train –assists in training new employees according to function standards and provides factual feedback to the HIM Lead and Supervisor. General HIM Department Requirements Adheres to Health Information Management department standards of conduct including attendance, lateness, and dress code policies. Promotes positive internal and external customer relations through prompt and courteous service. Demonstrates strong communication skills and attention to detail. Meets 100% competency requirements for the position. Participates in a variety of department, unit and hospital educational programs to maintain current skill and competency levels. Attends required meetings. Adheres to all deadlines/competencies required. Works independently and in a team environment. Open to change and considerable variety in work activities; effortlessly adjusting to new or changing situations and unexpected events; altering one's approach to tasks and project with minimal loss of efficiency. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Arizona, USA
Posting Note: Interventional Radiology Coding Experience Required. This position receives supervision from the HIM Coding Compliance Manager to perform internal coding quality reviews to ensure compliance with Official Coding Guidelines, UHDDS definitions and hospital coding policies. This position also provides training and education to the Coding Staff and Medical Staff, and maintains current department policies related to coding and abstracting. This position assists with coding production as needed, reviews and resolves coding issues related to billing, researches complex coding issues, and participates in process improvement related to coding and abstracting. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Performs internal coding and documentation quality reviews of coded Inpatient, Outpatient Surgery, Observation, Emergency Department, Urgent Care and Hospital Clinic medical records to verify the accuracy and specificity of assigned codes in accordance with supporting clinical documentation and in compliance with the current version of ICD Official Guidelines for Coding and Reporting, UHDDS Definitions, and hospital coding policies. Queries medical staff as appropriate to clarify documentation issues for accurate coding. Communicates with providers the medical record documentation needed for accurate, complete, and compliant documentation in accordance with accepted standards of practice and current coding guidelines. Provides necessary training and education to the Coding Staff individually and/or as a group, as appropriate. Mentors and trains newly hired Coders as well as provide ongoing training and cross-training of the Coding staff. Communicates timely to the Coding staff the results of the coding reviews performed. Assists the manager in maintaining and updating the HIM Coding policies and guidelines regarding coding and abstracting to reflect current practices and ensure compliance with applicable laws, rules and regulations. Acts as a resource to hospital staff for all coding related questions. Responds in a timely manner to e-mail, bill edits, or other requests. Reviews accounts when requested by the Hospital Revenue Cycle Department and other hospital departments to research and resolve coding issues related to billing. Maintains professional certification and technical competency by attending education and training activities sponsored through the hospital, professional associations, and through independent study. Keeps apprised of current trends, developments and awareness of coding changes. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This position offers a unique opportunity for a Genetic Counselor to become involved in the implementation of laboratory genetic consultation service in the Clinical Genomics Laboratory. The selected candidate will closely work with laboratory medical directors and other laboratory personnel, and provide information and technical support to the clients. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Assists the Medical Directors with interpretation of genetic test results and writing reports. Guides the physicians/clients in identifying appropriate testing approach based on their patients` clinical and family history. Communicates genetic test results to the physicians/clients. Provides education on genetic topics to the physicians and laboratory staff. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This position performs a variety of routine laboratory specimen processing functions from patients of all ages to provide data for use in diagnosis and treatment of disease. This position receives close clinical supervision of completed work activities from the Specimen Processing Supervisor and does not supervise any other position. The Laboratory Assistant II has advanced certification in the area directly related to their job responsibilities, such as phlebotomy, medical assistant, or laboratory assisting. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Processes patient specimens according to established quality standards, methods and practices to prepare them for send out and/or in-house laboratory testing. Demonstrates competency with Sunquest/Smarterm. Electronically receives specimens accurately. Work is performed timely and efficiently. Send out specimens are prepared for shipping accurately and thoroughly. Initiates and maintains confidential records of patient tests and results for ongoing and timely availability for diagnosis and accurate billing to patient record. Patient privacy is maintained with no patient information shared outside the facility. Items containing patient information are disposed of appropriately. Ensures accurate billing of manually ordered tests by accurately using patient identification. Performs regular instrument maintenance and troubleshooting (centrifuge, printer, etc) in accordance with instructions for safe and continuous operations. Items such as centrifuges, refrigerators and printers are used, maintained and kept clean as per policy. Demonstrates professional customer service. Answers department telephones while providing professional, timely and accurate information. Maintains technical competency, pursuing knowledge and self-improvement by being apprised of new developments in the field of specimen collection and/or laboratory medicine. Adapts to changes and incorporates new processes when appropriate. Seeks information when presented with new test orders. Attends continuing education when appropriate. Wears PPE appropriately. Participates in the evaluation and/or development of new procedures, instrumentation and quality improvement initiatives and assists in creating changes to increase department effectiveness. Demonstrates willingness to adapt to new procedures, instrumentation and processes. Participates in the orientation and training of newly hired staff as requested. Assesses specimen quality and integrity for patient age, appropriate type, volume, and patient identification within the scope of their education and training. Incorporates all appropriate factors when determining specimen quality for testing. Understands how to research specimen requirements. Demonstrates a professional, respectful attitude to team workers and is compliant with departmental and organizational policies. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
The Medical Laboratory Scientist II performs and interprets standard, complex and specialized laboratory tests. The MLS II has an understanding of the underlying scientific principles of laboratory testing as well as the technical, procedural, and problem-solving aspects. The MLS II correlates abnormal laboratory data with pathologic states, determines validity of test results and need for additional investigation. The MLS II has an understanding of quality control programs, and evaluates computer-generated data and troubleshoots problems. The MLS II is able to participate in the introduction, investigation and implementation of new procedures and in the evaluation of new instruments. The MLS II understands and enforces regulatory requirements and safety regulations. This position receives supervision of completed work activities from the supervisor. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Prepares clear, technically sound, accurate and informative reports of standard, complex and specialized test results, analysis, and examinations to ensure timely and thorough data for patient treatment decisions. Performs full range of chemical, microbiologic, immunologic, hematologic ,and/or immunohematologic laboratory procedures, as related to specific job function within the laboratory. Participates in the evaluation and/or development of new procedures, instrumentation, and quality improvement initiatives. Proactively evaluates practices and assists to create and implement changes to increase and enhance the effectiveness of methods. Maintains professional and technical competency through constantly pursuing knowledge and self-improvement by remaining apprised of current literature, practices, and new developments in the fields covered by medical technology. Participates in standard, complex and specialized patient testing and quality control testing of samples. Plans techniques based on assessment of findings and accepted protocols. Differentiates and resolves technical, instrument, physiologic causes of problems or unexpected test results to determine presence of normal and abnormal components as related to specific job function within the laboratory. Performs regular instrument maintenance in accordance with established instructions. Identifies and troubleshoots malfunctions to ensure continuous proper and safe operations. Understands and uses troubleshooting, validation, statistical, computer, and preventive maintenance techniques to ensure proper laboratory operation. Assists peers with work assignments as appropriate. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
The Processing Supervisor hires and oversees the laboratory processing and phlebotomy staff. The Processing Supervisor provides general supervision for assigned staff to ensure daily technical operations achieve and comply with established operating budget, quality control, inventory management and regulatory standards. The Processing Supervisor works collaboratively with nursing leadership and lab leadership to implement best practices including phlebotomy in children, with special attention to optimal specimen collection technique and pain management. The Processing Supervisor performs a variety of routine laboratory specimen processing functions from patients of all ages to provide data for use in diagnosis and treatment of disease, as needed. The Processing Supervisor reports to the Clinical Laboratory Manager. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Supervises daily operations of the processing and phlebotomy service areas. Monitors effectiveness of workflow and adherence to best practices for patient safety. Oversees inventory management for their designated areas. Participates in hospital and department operational and quality improvement initiatives; proactively evaluates systems, practices, and assists to create and implement changes to increase and enhance the effectiveness of the operations. Monitors and maintains specimen processing and phlebotomy quality metrics. Ensures adherence to departmental operating and capital budgets. Supervises work activities of lab assistants and phlebotomists to ensure competency assessment, ongoing staff development, and excellence in patient satisfaction. Provides timely feedback to staff and resolves problems and addresses concerns of staff, medical care teams, and patients. Responsible for selection and supervision of personnel, scheduling for coverage of services, revision of policies and procedures pertaining to laboratory processing and phlebotomy services. Processes patient specimens according to the established quality standards, methods, and practices to prepare them for send out and/or in-house laboratory testing. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Posting Note: **Full-time, part-time day and night shifts available** This position provides individual and group age appropriate developmental and psychosocial supervision, support, and treatment consistent with established objectives, including crisis management, group facilitation and use of behavioral management and modification procedures to facilitate achievement of desired treatment outcomes. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Therapeutic interactions Assists the physician, RN, Social Worker and other treatment team members in decision-making to ensure complete and appropriate information is shared. Identifies and reports any pertinent behavioral, medical, and/or psychosocial data to the physician, RN, and/or Social Worker. Provides continuous therapeutic care and observation to patients in their daily routines, including meals, school sessions, social and education groups, and activities of daily living to assist in achievement of established treatment plan outcomes for modification of behavior. Assists in the education of parents regarding behavioral/emotional techniques and support. Implements behavior management protocols in a safe, and therapeutic manner. Responds to crisis situations appropriately, effectively, and calmly to ensure ongoing safety of patients and others. Serves as positive role model by establishing maintaining positive, therapeutic relationships and appropriate boundaries with patients and their guardians. Creates and maintains a safe and therapeutic environment. Completes vital sign monitoring per policy. Be a sitter for patients needing 1:1 supervision across the hospital for medical or behavioral reasons. Group facilitation Plans, organizes, and leads skills-based groups related to social skills, coping skills, self-esteem, relaxation, creative expression, and cooperative play. Plans activities that are appropriate for the developmental level of the participants and promotes participation by each participant. Demonstrates effective group management by dealing with problem behaviors promptly, and recognizing and rewarding positive participation and behaviors. Assists in the transport of patients to off-unit activities maintaining safety, order, and direction. Demonstrates effective leadership skills by adjusting the pace of the group in response to the participants needs. Documentation Documents patient progress, functioning, and interventions in the appropriate charting format. Documents unusual occurrences, accidents and incidents in the appropriate reporting format. Teamwork Actively participates as a member of the multi-disciplinary treatment team to develop and employ a total patient care program by consistently attending and contributing to multi-disciplinary staffing and team meetings. Influences coworkers in a positive direction. Participates in cooperative efforts by contributing to discussions, listening to others' ideas, and supporting group consensus. Accepts any challenges within the hospital and/or unit as a shared responsibility. Respects differing viewpoints even when in conflict with their own. Shares complete and unbiased information in an open and professional manner. Supervision/staff development Provides guidance, mentoring, and direction as appropriate for ongoing staff development. Provides work assignments and indirect supervision to program volunteers. Receives close clinical supervision from behavioral health providers qualified to ensure ongoing knowledge, skills, and competency. Participates in unit based and hospital sponsored educational programs to maintain skills and competencies. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
Posting Note: **Full-time- Day, Evening and Night shifts available** This position works under the direction and is supervised by a Clinical Nurse to perform a variety of direct patient care services to assist in the implementation of selected portions of the care plan in accordance with the regulations established by the Arizona Emergency Medical Services laws. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties As directed and supervised by healthcare professional, collects and records a variety of routine patient data to ensure ongoing accuracy of patient chart. As directed and supervised by healthcare professional, performs a variety of basic patient care activities including, but not limited to, assist in applying splints, casts, and other orthopedic devices and performing CPR during cardiac arrest management to provide for optimal comfort and safety of the patient. Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes. Identifies and reports unusual findings or observations, clinical symptoms, behaviors, and treatment administered to appropriate healthcare professional to ensure timely and effective intervention. Maintains inventory levels of stock items, supplies, and equipment to provide for efficient and cost effective unit operation. Obtains blood specimens by physician order or per protocol following hospital and/or clinical lab guidelines; assists in delivering lab specimens as requested. Participates in a variety of in-service programs, meetings, conferences, and daily care rounds to maintain understanding of care plan changes, issues, and expectations. Performs a variety of activities to provide for the ongoing maintenance of the unit's environment. Provides orientation to the unit and hospital systems and processes to patients and family members to ensure familiarity with unit's policies and requirements. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Scottsdale, AZ, USA
Posting Note: **Part-time, benefit eligible, Evenings: 5pm-11pm (Monday - Sunday).** This position works under the direction and is supervised by a Clinical Nurse to perform a variety of direct patient care services to assist in the implementation of selected portions of the care plan in accordance with the regulations established by the Arizona Emergency Medical Services laws. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties As directed and supervised by healthcare professional, collects and records a variety of routine patient data to ensure ongoing accuracy of patient chart. As directed and supervised by healthcare professional, performs a variety of basic patient care activities including, but not limited to, assist in applying splints, casts, and other orthopedic devices and performing CPR during cardiac arrest management to provide for optimal comfort and safety of the patient. Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes. Identifies and reports unusual findings or observations, clinical symptoms, behaviors, and treatment administered to appropriate healthcare professional to ensure timely and effective intervention. Maintains inventory levels of stock items, supplies, and equipment to provide for efficient and cost effective unit operation. Obtains blood specimens by physician order or per protocol following hospital and/or clinical lab guidelines; assists in delivering lab specimens as requested. Participates in a variety of in-service programs, meetings, conferences, and daily care rounds to maintain understanding of care plan changes, issues, and expectations. Performs a variety of activities to provide for the ongoing maintenance of the unit's environment. Provides orientation to the unit and hospital systems and processes to patients and family members to ensure familiarity with unit's policies and requirements. Performs miscellaneous job related duties as requested.
Apr 02, 2020
Phoenix Children's Hospital Phoenix, AZ, USA
This position performs a variety of clerical and customer service support functions for a patient care unit/department to provide for the timely sharing of information, communication and order entry to appropriate sources. PCH Values Family-Centered care that focuses on the need of the child first and values the family as an important member of the care team Excellence in clinical care, service and communication Collaborative within our institution and with others who share our mission and goals Leadership that set the standard for pediatric health care today and innovations of the future Accountability to our patients, community and each other for providing the best in the most cost-effective way. Position Duties Assembles patient charts for new admissions and enters admission orders and demographic data as needed to provide for timely and complete patient record for efficient patient care and financial processes. Greets patients, families, visitors, and care team members to the unit; answers telephone and call lights as appropriate and responds to inquiries both in person and via telephone. Routes release of information requests to Health Information Management department. Maintains and updates orders to chart; transfers charts with patient and discharge charts to Health Information Management department. Updates chart locator database to ensure ongoing accurate information. Participates in a variety of unit and hospital educational programs to maintain current skill and competency levels. Performs a variety of patient chart maintenance activities to provide for ready availability and accessibility to data; requests signatures on incomplete charts as required. Receives, sorts, and delivers all unit mail, supplies, and inventory items; photocopies and files documents as requested to provide for efficient unit operations. Uses pre-determined criteria for patient bed assignment; consults with Clinical Supervisor or designated unit staff as necessary to provide for efficient unit flow. Works collaboratively with leadership team to examines patient administrative processes to determine opportunities for cost savings. Performs miscellaneous job related duties as requested.
Apr 02, 2020